(formerly TeamViewer Core)
Download the overview as PDF
FreeFree for personal use Non-commercial |
TeamViewer Remote AccessWork from Anywhere, Anytime Commercial |
TeamViewer BusinessOne seat, 1 session Commercial |
TeamViewer PremiumMany seats, 1 session Commercial |
TeamViewer CorporateMany seats, 3 sessions Commercial |
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Granular Access Management to protect devices
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256 bit AES End-to-End Encryption |
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Trusted devices
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Two-factor authentication |
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Block – and Allow lists |
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Cross-Device Access to desktops |
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Support for mobile devices (also mobile to mobile)
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Limited |
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Available as Add-On |
Available as Add-On |
Available as Add-On |
Connection to the following Operating Systems |
Windows, macOS, Linux, Android, iOS, ChromeOS |
Windows, macOS, Linux |
Windows, macOS, Linux (can be extended to include iOS, Android, ChromeOS with Support for Mobile Device license addon) |
Windows, macOS, Linux (can be extended to include iOS, Android, ChromeOS with Support for Mobile Device license addon) |
Windows, macOS, Linux (can be extended to include iOS, Android, ChromeOS with Support for Mobile Device license addon) |
Connection to Linux headless devices
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Connection from the following Operating Systems |
Windows, macOS, Linux, Android, iOS, ChromeOS |
Windows, macOS, Linux, Android, iOS, ChromeOS |
Windows, macOS, Linux, Android, iOS, ChromeOS |
Windows, macOS, Linux, Android, iOS, ChromeOS |
Windows, macOS, Linux, Android, iOS, ChromeOS |
TeamViewer web client
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VPN
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Secure Unattended Access |
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Remote Printing |
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Remote Sound
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Black screen & Block remote input
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Wake-on-LAN |
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Proxy Support
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Multiple monitor support |
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Remote Terminal
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Endpoint Protection (powered by Malwarebytes)
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Available as Add-On |
Available as Add-On |
Available as Add-On |
Endpoint Detection & Response (powered by Malwarebytes)
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Available as Add-On |
Available as Add-On |
Available as Add-On |
Managed Threat Hunting
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Available as Add-On |
Available as Add-On |
Available as Add-On |
Managed Detection and Response
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Available as Add-On |
Available as Add-On |
Available as Add-On |
Assist AR Lite
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Available as Add-On |
Available as Add-On |
Available as Add-On |
VoiP, Video, Chat during remote control session |
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Switch sides
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Number of devices to connect from
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Unlimited |
Unlimited |
3 |
Unlimited |
Unlimited |
Concurrent connections (channels) included
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1 |
1 |
1 |
1 |
3 |
Number of concurrent sessions per concurrent user
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1 |
3 |
3 |
10 |
15 |
Remotely Access & Control devices |
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Yes, to a specific number of devices (depends on Contract) |
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Custom Branding |
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Remote QuickSteps
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Remotely install TeamViewer Host
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Invite additional participant and session handover |
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In-session automation/scripting (number of scripts) |
0 |
0 |
5 |
15 |
30 |
File Transfer
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File transfer queuing |
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Assign service cases to other technicians
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Service Queue
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Service case creation per hour |
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0 |
10 |
15 |
45 |
Service case notifications |
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Service case chat |
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Service case reporting |
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Customer Satisfaction Rating |
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SOS Button
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UAC (User Access Control) support
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Terminal server support (connect into user sessions)
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Record and playback remote sessions |
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Device access reporting
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User access reporting
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Connection billing
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Upgrade concurrent connections (channels) |
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Max. 4 additional (total 5) |
Max. 7 additional (total 10) |
Device management |
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Managed devices
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3 |
Yes, number depends on Contract |
200 |
300 |
500 |
Licensed users
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0 |
1 |
1 |
15 |
30 |
Number of licenses manageable with one account |
0 |
1 |
1 |
1 |
1 |
Dedicated Connection Groups
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Find nearby contacts |
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Group sharing
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(Device) Policies – number of policies |
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5 |
10 |
15 |
Set device Policies via API |
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User management
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Customized device information
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Create custom fields for Computers & Contacts list |
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0 |
5 |
15 |
Create Groups & Subgroups for Computers & Contacts list |
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Mass deployment (MSI package – rollout TeamViewer via script) |
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Company Address Book
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MDM Essential
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Available as Add-On |
Available as Add-On |
MDM Advanced
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Available as Add-On |
Available as Add-On |
Remote Device Monitoring
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Available as Add-On |
Available as Add-On |
Available as Add-On |
Asset & Patch Management
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Available as Add-On |
Available as Add-On |
Available as Add-On |
Asset discovery
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Available as Add-On |
Available as Add-On |
Available as Add-On |
Remote Worker
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up to 25 Add-On Users |
up to 25 Add-On Users |
Web API (general application programming interface) |
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Web API rate limit |
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7.200 requests per 24 h |
14.400 requests per 24 h |
36.000 requests per 24 h |
Web Chat SDK |
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3rd party Integrations
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Available as Standard Integration Package (Add-On): FreshWorks Standard, JamF, JIRA Cloud, Microsoft Azure VM Extension, ServiceNow Standard, Sophos, ZenDesk Standard |
AD Connector (manual AD Sync) |
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Session Insights
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Available as Add-On |
Tech Support via Phone |
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Definitions:
Unless otherwise stipulated herein below, capitalized terms in the Product Description shall have the same meaning as defined in the TeamViewer EULA.
Named User License: Under a Named User License, access to and use of the Product is limited to the specific individuals designated as Users. The right to use the TeamViewer Product is exclusively granted and bound to the Users. Group or shared logins are strictly prohibited. Re-assignment is limited to two (2) times per User per calendar year.
Add-On: Add-On refers to: (i) additional licensed items (e. g. Users, Endpoints, etc.) purchased to extend the scope of License; (ii) specific features and/or functionalities of the Product that may be activated by purchasing an additional Add-On License. Unless otherwise stipulated in the Contract, Add-On(s) will be added and co-termed to the existing Subscription License.
User: A User is a natural person first identified with a personalized login and designated by Customer to use the respective TeamViewer Product within the scope of the acquired License. Each User must at all times during the designation meet the requirements of an Authorized User in the meaning of EULA. The number of Users is subject to ordering and may be raised by order during the subscription. At least one of the Users must be designated as company administrator to manage the Users in the TeamViewer Management Console on Customer’s behalf.
Endpoint: An Endpoint is an internet-capable computing device (e.g., desktops, notebooks, tablets, smartphones, workstations, servers, point-of-sale terminals, printers or handhelds; examples not exhaustive and subject to the operating system requirements) designated by Customer to use the Services under the acquired License, regardless if in the effective use or not. The number of Endpoints is subject to the Product Description and may be raised by order.
Managed Devices: A Managed Device refers to a computing device assigned to a specific TeamViewer account or company profile in the TeamViewer Management Console and centrally managed by the company administrator.
Integration refers to the application that integrates the respective TeamViewer Product as embedded function of a third party solution or platform and enables Customer to use the TeamViewer Product via such third party platform or solution, for which Customer also needs additional license from the third party provider.