When new frontline employees have to leaf through workplace manuals or find a supervisor each time they have a query, it’s frustrating for them - and wasteful for your business. Continued skills shortages across the manufacturing sector strengthen the business case for making your recruitment and onboarding process as efficient as possible.
TeamViewer Frontline is a facilitator of this. In particular, guided hands-free support tools should enable faster onboarding, as well as help existing employees get to grips with new assembly workflows.
Digital transformation across the manufacturing sector is an ongoing process. The addition of new robotics elements, ambient sensors, performance monitoring tools and servers to support them: all add up to an increasingly complex tech stack to manage and maintain.
Comprehensive remote access and control capabilities should make it easier to maintain, update, and configure all endpoints from a distance, thereby reducing the need for IT callouts while minimising operational downtime.
Product recalls and rectification translate directly into lost revenue. When it comes to quality, the expectations of internal stakeholders, retail partners and customers are as demanding as ever; accompanied by pressure to keep costs as low as possible.
TeamViewer Frontline solutions enable you to enact the highest levels of quality assurance, including the ability to visualize each step in the assembly process, leverage integrated documentation and quality assurance steps, and to guide frontline employees to ensure processes remain strictly on spec.
Supply chain disruption looks set to be a continuing feature of the manufacturing landscape. Issues include fluctuating exchange rates and costs, labour shortages, interruptions in the movement of input materials, as well as shifts in customer demand.
TeamViewer solutions should make it easier to manage them. This should ideally include the ability to connect with any device or individual across your supply chain in real-time, to visualise potential bottlenecks, quickly put in place workarounds, and adjust timings and costings where needed.
For a wide range of manufacturing roles including product development, customer support, finance professionals, and executives, remote or hybrid working models are an attractive option. However, if productivity levels are to be maintained, remote employees need access to the same assets they would ordinarily use in the office — wherever they happen to be.
Comprehensive and secure remote desktop and remote control capabilities should allow you to access key software platforms, files, and equipment from anywhere.
Manufacturing remains a prime target for cyber threat actors motivated by financial gain, commercial disruption — or both. Businesses should ensure that remote access sessions, communications and data transfer between people and devices across the supply chain do not increase the likelihood of cyber attacks or data breaches.
Access controls, authentication measures, and enterprise-grade encryption are all essential to maintaining your security stance.
Minimized machinery downtime, efficient transfer of design blueprints, and a more connected global production chain: these are the tangible benefits manufacturers gain through TeamViewer's platform
Digitalized manufacturing means your support center has to be more agile and responsive in the event of a disruption. This means they need a secure remote connectivity solution that ensures access, and control of machines on the factory floor without the need for sending technicians on-site saving precious time, effort and costs. Modernize your support center with TeamViewer Tensor today!
With TeamViewer Tensor, it isn’t just frontline employees who benefit from augmented reality for support. Using ‘see what I see’ technology on remote access and control solutions, all employees — from the assembly line through to office-based staff — can tap into expert support. Use 3D markers, annotations, video, chat, and more to communicate answers to problems.
From specialist IoT and robotics equipment to the laptops being used by remote workers, TeamViewer Tensor is a comprehensive remote connectivity solution for accessing, managing and controlling devices right across your digitalized value chain. Technical teams can gain access to designated devices or endpoints in an instant —including unattended and headless devices. View problems, reconfigure devices, and remedy faults with full remote control capabilities.
Frontline employees can get expert help in an instant with Frontline xAssist via their smart glasses or mobile devices. Your technicians can fix production line malfunctions quickly to keep your schedules on target and by sharing visually what they see with a remote expert to reduce the need for site visits. Or they can use step-by-step instructions that serve as a self-service troubleshooting feature driven by AR. Frontline provides an increased scope for centralising and streamlining your technical support and reducing costs.
Across the manufacturing infrastructure, you can put augmented reality to work to optimize your intralogistics, for processes such as components inventory management, incoming and outgoing goods, sequencing, and kitting with xPick. Frontline’s vision-picking solution is an easy-to-use and easy-to-implement game changer that allows your team to visualize logistics processes on wearable devices — hands-free. Visual instructions and step-by-step guidance appear on smart glasses or other wearable devices for fewer errors and an integrated two-way communication means employees get instant help if needed. Frontline’s solution is fully adaptable to match your specific inventory processes.
A smart factory strategy demands a new approach to employee support. TeamViewer Frontline offers manufacturing-focused productivity solutions that put the latest wearable and mobile computing technology to work where it’s needed most: streamlining support and training, boosting output, and enhancing quality.
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