Use remote maintenance to ensure business continuity
Warehouse optimization can involve introducing a lot of new technical equipment onto the warehouse floor. Examples include WMS terminals, scanners, and wearables for workers, display units on shelving racks, robotic arms, retrieval shuttles, and lift modules. If an important piece of equipment fails, this can halt your entire operations.
With a remote maintenance solution such as TeamViewer, it becomes a lot easier to keep all these devices up and running. Full remote access, control and remote assistance powered by AR means less time wasted waiting for support staff to arrive at the warehouse. If a problem arises with a particular piece of equipment, support staff can access, diagnose, and fix it instantly.