Secure manufacturing operations across offices and shop floors

TeamViewer helps manufacturers secure remote access, support critical systems, and improve execution on the shop floor.

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Remote connectivity on the factory floor

Expand and grow your manufacturing capabilities with quality assurance and full IT support

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Manufacturing teams need more than generic remote access

Manufacturing runs on tight margins, complex environments, and little room for disruption. IT needs control, visibility, and security. Operational technology (OT) needs uptime, continuity, and fast support. And frontline teams? They need clear, practical tools to help them do the job right.

That's why manufacturers need an approach that goes beyond one isolated use case. TeamViewer helps connect secure remote operations with better frontline execution, so teams can support systems, guide work, and keep production moving.

Secure remote operations across IT and OT

Remote access in manufacturing involves protecting critical systems while giving internal teams and external partners the access they need to solve problems fast.

With TeamViewer Tensor for operational technology, manufacturers can standardize remote access across plants, sites, and systems without adding unnecessary friction. IT teams get stronger governance, while OT teams get secure support that respects the realities of live production environments.

What this means:

Control access with conditional access, single sign-on (SSO), and two-factor authentication (2FA).

Support sensitive and legacy environments, including systems that don’t allow third-party software installation.

Maintain full visibility with audit trails, session logs, and centralized oversight.

Give vendors secure, time-bound access without relying on unmanaged workflows.

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Support the manufacturing use cases that matter most

Secure vendor access

Give OEMs, contractors, and service partners the access they need without exposing more of your environment than necessary.

Remote OT troubleshooting

Connect to HMIs, PLCs, and other industrial systems to diagnose issues faster, reduce travel, and cut time to resolution.

Centralized multi-site support

Standardize remote operations across plants and regions while keeping local teams productive.

Auditability and compliance

Monitor who accessed what, when, and how with reporting that supports internal governance and regulatory requirements, including NIS2.

Guided frontline work

Help workers complete critical tasks with more consistency, clarity, and speed across production, warehousing, and service workflows.

Keep production moving without compromising security

Manufacturing teams shouldn't have to choose between strong security and fast support. TeamViewer helps you reduce operational risk while still giving teams the speed and access they need to respond to issues quickly.

Whether you're troubleshooting an issue on the shop floor, supporting multiple plants, or managing third-party access, you can apply consistent controls without impacting uptime.

What this means: