Helpdesk and support staff can connect seamlessly with users and get eyes on the issue in an instant. With TeamViewer Remote, triaging becomes quicker and more effective, with simple issues fixed immediately and more complex problems escalated to appropriate team members.
Monitoring and maintenance
Use TeamViewer’s remote desktop software to access customer devices and applications, remote employees, and devices in-the-field without having to leave your desk. Check, monitor, reconfigure, and optimize your company’s assets in an efficient, cost-effective way.