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TeamViewer for digital workplace MSPs

Enabling managed service providers to make work work better—delivering secure, scalable, and experience-driven digital workplace services from anywhere.

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TeamViewer named a Leader by Gartner®

TeamViewer is a Leader in the 2026 Gartner Magic Quadrant™ for DEX Management Tools.

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Built for modern MSPs delivering the digital workplace

TeamViewer is the leading platform for MSPs delivering scalable, outcome-focused digital workplace and digital employee experience (DEX) services. We help you support any user, on any device, in any location—securely and efficiently—by combining unified remote access, AI-powered automation, AR-enabled support, and real-time experience analytics.

Through the TeamUp MSP Partner Program, we go beyond software—offering proven frameworks, commercial support, and seamless ITSM integration to streamline operations, cut manual effort, and deliver measurable experience outcomes. Build and grow differentiated managed services faster, with consistency and impact at scale.

Key challenges

Extending the management boundary

Hybrid workforces span more devices, OSs, and locations than ever. MSPs need a single, secure way to manage, monitor, and optimize the digital employee experience without tool sprawl or silos.

Reducing manual effort in service delivery

Repetitive admin slows technicians down. AI-driven analytics and automated remediation keep engineers focused on resolving issues, not switching tools or documenting tickets.

Minimizing on-site visits while hitting SLAs

Remote access, AR-guided support, and proactive experience alerts help resolve issues before they escalate—reducing field costs while improving SLA compliance.

Delivering secure support without slowing down

Enterprise-grade security with SSO, RBAC, and experience visibility enables fast, compliant resolution in even the most sensitive environments.

Improving service design and delivery at scale

Frameworks like the TeamViewer growth index let MSPs package and scale services based on measurable experience outcomes, ensuring predictable value.

Wrap-up
Turn challenges into competitive advantage

Success isn’t just fixing problems—it’s delivering measurable value, efficiency, and a better way of working. With the right tools and insight, every challenge becomes an opportunity to lead.

Built to power every aspect of MSP service delivery

From unified remote access to AI-powered automation and experience intelligence, TeamViewer enables MSPs to deliver secure, scalable, and experience-led digital workplace services that drive measurable results.

TeamViewer use cases for MSPs

Security is at our core

Compliance with ISO/IEC 27001, HIPAA/HITECH, and SOC 2 and 3 reflects our commitment to data protection, operational integrity, and regulatory alignment. So you can work with confidence.

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TeamViewer certification and compliance overview

TeamUP MSP: A framework for success

The TeamUp MSP Partner Program is built for high-impact digital workplace MSPs who lead with service excellence.

Designed to help you scale managed services while delivering outstanding digital employee experience (DEX), it provides the tools, frameworks, and support to stand out in the market.

How is it different? Most vendor programs push product first, leaving partners to figure out the service later. We take the opposite approach—using the TeamViewer growth index and service development framework to help you define, package, and deliver differentiated, experience-led services that scale profitably.

You'll get access to:
  • Multi-tenant platform for secure, scalable remote connectivity
  • Guided service development workshops and digital workplace readiness assessments
  • Enhanced support SLAs and technical lab kits
  • Commercial and go-to-market tools to grow with confidence

Recognising excellence: Premier and champion MSPs

The premier and champion tiers spotlight MSPs delivering exceptional digital workplace services—measured by quality, consistency, and innovation, not just scale. Partners in these tiers gain early access to roadmap updates, deeper collaboration opportunities, and priority support to accelerate growth.

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Maximize your efficiency with our award-winning support solutions for MSPs and enterprises

G2 Award: Best Est. ROI, Enterprise (Screen Sharing)
G2 Award: Easiest Setup, Enterprise (SAP Store)
G2 Award: Leader, Enterprise
G2 Award: Fastest Implementation, Enterprise (SAP Store, Screen Sharing)
G2 Award: Top 50 IT Infrastructure Products