Hero Highlight: Gradient

Take flight with first-class connectivity

Meeting the complex needs of aviation with seamless remote access and AR support

In aerospace and aviation, weak links in communication and visibility are not an option. Elevating real-time collaboration, remote assistance, systems access and monitoring in manufacturing processes, staff training, and more, TeamViewer delivers a bird’s-eye view across all parts of your business.

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Providing world-class support for dispersed teams and aviation professionals

The aviation and aerospace sectors currently have a complex mix of challenges to juggle. The emphasis should be on identifying trusted, sector-proven technologies to help you drive efficiency and stay on top of your certification and other regulatory obligations while also helping you build a more resilient, sustainable business.

  • Costs challenges

    Continued global economic uncertainty means aerospace businesses must find ways to keep operating costs to a minimum, without sacrificing operational effectiveness. Areas to focus on include streamlined, less manually-intensive workflows, the ability to quickly bring employees up to maximum productivity and identify and address inefficiencies before they escalate into more costly problems.

  • Safety and compliance

    In areas such as MRO (maintenance, repair, and overhaul), the big challenge is to drive efficiency, without cutting corners on compliance or sacrificing safety. Greater automation along with on-demand remote systems access can both help to optimize testing and monitoring processes, making it easier to stay on top of your obligations — and reducing the likelihood of human error.

  • Workforce pressures

    A recent IATA survey suggested global staffing levels for maintenance and tech ops positions are at 70% of expected needs. For ground staff, it’s 63%. Faced with persistent skills gaps, businesses should look for smarter ways to bring recruits up-to-speed, emphasizing instant, on-the-job support.

  • Sustainability

    There is intense pressure on the aviation sector to hardwire sustainability into all areas of operations. Areas to focus on include more effective remote monitoring to increase fuel efficiency and asset lifespans, along with greater emphasis on remote access for employees to reduce the need for physical travel.

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TeamViewer offers everything you need

  • Real-time collaboration for global aviation businesses and scattered workforces
  • Remote maintenance and support to slash aircraft and other asset downtime 
  • Faster, more efficient problem resolution for avionics, manufacturing, and other critical systems 
  • Streamlined training processes for crew, technical teams, and aerospace professionals 
  • Secure data handling to protect your most sensitive information

TeamViewer supports aviation and aerospace businesses with team collaboration and process transformation

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Real-time collaboration

Within a typical aerospace enterprise, employees, supply-chain partners, and other stakeholders will be spread across multiple physical locations. TeamViewer allows connecting to any device at any time — to share assets and collaborate securely. This allows effective real-time collaboration for even the most complex projects, enabling seamless coordination and swift decision-making.

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Remote maintenance and support

With TeamViewer’s full remote control and access capabilities, you can instantly access any system, device, or database across your IT estate — including aircraft systems, production lines, and maintenance facilities across the globe. Technicians can take control from a distance; performing diagnostics and maintenance tasks, without the need for physical visits.

Customer Success: Airbus

Faster problem resolution

Within the aerospace sector, the ability to troubleshoot quickly has direct repercussions on operational effectiveness, along with your bottom line. TeamViewer offers a single solution for connecting instantly with both employees and with hardware. This allows centrally-based experts to troubleshoot personnel, software (e.g. avionics), and physical infrastructure issues. The result is faster resolution and minimal disruption.

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More effective staff onboarding

TeamViewer can deliver many capabilities to help employees get up-to-speed quicker - all through a single solution. This includes AR-driven guided assistance for on-the-job instruction, support for things like simulations, safety exercises, and multi-participant sessions. Ground crew, pilots, technicians, and customer support staff are just some employee categories that can benefit from this capability.

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Prioritizing security

Aerospace and aviation are both prime targets for cyber threat actors. TeamViewer ensures that no chances are taken when it comes to your information. Robust encryption and security protocols ensure that all data (e.g. IP, maintenance logs, and flight plans) is secure in transit during all remote sessions.

At TeamViewer, our mission is to help you help others.

Seamless remote access and AR support revolutionize the aviation industry by simplifying complex operations, improving safety standards, and streamlining maintenance and training processes.

Award-winning software for both individuals and companies

TeamViewer Remote: Keeping your business flying with world-class connectivity

TeamViewer

Unified processes, without physical barriers

With TeamViewer Remote, no asset or employee is left isolated. The solution enables authorized employees to access any file, database, or device 24/7 from anywhere. TeamViewer Remote also includes Wake-on-LAN support, so powered-down hardware can be activated as required.

Man using TeamViewer Device Monitoring on computer

Aviation system monitoring - from a distance

Aviation fleet assets are typically scattered across multiple locations at any one time. TeamViewer Tensor ensures that there is no barrier to comprehensive performance monitoring. Use the solution to gain instant, real-time access to critical systems, take readings, update and reconfigure where needed.

Strengthening your security stance

With TeamViewer, remote access capabilities do not have to mean compromising on security. Industry-leading encryption ensures data is secure in transmission. You can also configure your solution to define who has access to what, in line with your organization’s privacy and security policies.

Customer Success: Airbus

Next-gen guided assistance

In the aerospace industry, inaccurate diagnostics can have catastrophic consequences. TeamViewer Tensor and its integrated remote support solution, Assist AR enables you to get an accurate view of even the most complex technical problems. Ultra-smooth see-what-I-see technology allows remote experts to communicate with production-line staff or ground crews through real-time video, complete with 3D annotations, chat, and more.

TeamViewer Frontline: Unlock the power of AR technology for greater precision, higher productivity, and a more agile aviation business

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xMake

Hyper-relevant support for aircraft manufacturing

Automation promises to make aerospace processes more efficient, safer, and less resource-hungry. Against this backdrop, ensure that your people are fully equipped to adapt to new ways of working. Our all-in-one AR platform, TeamViewer Frontline, is suitable for even the most complex aerospace manufacturing processes and delivers production line instructions directly into the employee’s field of view.

xInspect

Guided inspection support for aircraft manufacturing and aviation operators

TeamViewer Frontline places all relevant information on-demand into the inspectors’ field of vision which includes guided diagnostics and troubleshooting. xInspect also includes a customizable checklist to review and ensure nothing is missed, along with automatic documentation to keep your regulatory compliance at the forefront—a necessary feature for the complex and private nature of the aerospace and aviation industry.

Why choose TeamViewer

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Performance without barriers

Ideal for an aviation enterprise located across multiple locations, TeamViewer’s global access network ensures remote access and interactive support for your entire business, with ultra-reliable connections, fast transfer speeds, and high image quality.

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Security

With TeamViewer, your passengers, customers, IP, and business reputation are all in the best possible hands. End-to-end 256-bit AES encryption, two-factor authentication, conditional access, SSO, and more all help to keep remote access sessions, communications, and data safe.

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Customizable

You can configure our solutions to support even the most complex aviation manufacturing workflows, processes, and compliance requirements, and reconfigure them easily to meet shifting business needs. Cloud and on-premise deployment options are available to reflect your IT deployment preferences.