Al-powered remote support where work happens

AI-powered remote support for modern platforms

Watch this on-demand webinar to explore how TeamViewer is evolving toward an agentic future.

Better support, right where you work

Support teams live in platforms like ServiceNow, Salesforce, Zendesk, and Freshworks. With TeamViewer, secure remote support lives there, too.

Our enterprise integrations embed remote support directly into your existing service workflows. Technicians can launch sessions from tickets and cases without ever switching platforms.

All you need to know

Title: AI-powered remote support for modern platforms
Duration: 32 minutes
Availability: On-demand

This webinar explores how TeamViewer is evolving toward an agentic future. We’ll dive into how Tia (TeamViewer Intelligent Agent) augments your team’s skills with:

  • Real-time guidance: AI-powered assistance during live sessions to resolve issues faster.
  • Session insights: Automated summaries that capture key actions and context from every interaction.
  • Seamless documentation: Critical intelligence is fed back into your systems of record automatically—ensuring better handoffs without extra effort.

In this webinar you will learn how to:

  • Keep work centralized and connected
  • Orchestrate smarter, end-to-end support experiences
  • Elevate the platforms you already rely on every day

About the speakers

Ahmed Elattar

Senior Technical Product Marketing Manager at TeamViewer

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Ahmed Elattar is a Senior Technical Product Marketing Manager at TeamViewer focused on the go-to-market strategy for the enterprise remote connectivity portfolio. He has over a decade of experience in the enterprise software space and holds a PhD in Engineering and Change Management.

Michael Longley

Senior Enterprise Solutions Engineer at TeamViewer

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Michael Longley possesses a wealth of expertise in remote management and security. Having amassed more than two decades of experience, he adeptly combines his skills in IT, Sales, and Engineering to offer clients a comprehensive perspective in solution evaluation.

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