Reduce ticket volume and speed up resolution times by up to 50%.
Fix it before they feel it
November 9-12, 2026 | Barcelona, Spain
Before issues escalate, turn to the platform you can trust
Join our experts at Gartner IT Symposium/Xpo™ 2026 and explore real-time insights, AI-driven automation, and secure connectivity. Schedule a meeting with us and get 10% off your ticket.
Don’t let technology slow your people down
Improve your digital employee experience (DEX) and boost productivity with TeamViewer. See how you can detect issues earlier, fix them faster, and turn successful fixes into self-healing automations.
Visit our booth and discover how to:
End the cycle of reactive IT with AI
Win back time for strategic priorities. The TeamViewer Intelligent Agent Tia helps you fix issues faster with real-time device data and insights from resolved sessions. Prevent repeat tickets by transforming one-time fixes into self-healing automations and streamline IT workflows by integrating them all in one place.
Stop issues before they impact employees
Prevent disruptions and improve productivity across your organization. Measure device health and employee sentiment to find and fix issues before they create friction. Prove the impact of IT with a single DEX score that connects endpoint performance to clear employee outcomes.
Put agentic AI to work with confidence
Get the best from agentic AI without giving up control. Replace manual tasks with governed AI workflows that capture knowledge, diagnose issues, and run routine fixes. See exactly how your data is used and make sure there’s a human in the loop for every action.
Book a 30-minute meeting tailored to your needs
Our team is expertly trained in helping organizations like yours strengthen their IT operations and deliver a better employee experience. Book a short meeting and get a 10% discount on your event ticket.
Together, we’ll explore how you can:
Integrate predictive IT workflows into the tools you’re already using.
Connect IT performance to measurable business outcomes.
Meet our expert speakers
Andrew Hewitt
Vice President Strategic Technology at TeamViewer
Book a meeting with Andrew on site at Gartner IT Symposium/Xpo™ in Barcelona. Our VP of Strategic Technology will be on hand to explore how you can prevent IT tickets by resolving issues before users even feel them.
Jason Keogh
Vice President Solutions at TeamViewer
A true champion of IT teams, our VP of Solutions Jason is a former CTO and founder with expertise across AI, cybersecurity, and DEX. Meet him in Barcelona to see how you can maximize your team’s productivity through smarter automation.
A Leader in DEX three times in a row
TeamViewer has again been named a Leader in the Gartner® Magic Quadrant™ for Digital Employee Experience (DEX) Management Tools 2026. Visit us at Gartner IT Symposium/Xpo™ to see how our leading DEX platform helps you remove digital friction and drive productivity across your organization.
Why TeamViewer?
When IT runs more efficiently, the whole organization moves faster. Here’s what that looks like with TeamViewer:
IT teams spend 70% less time on helpdesk issues.
Employees experience 85% fewer disruptions.
Employee retention improves by 62%.
Want 10% off your ticket for Gartner ® IT Symposium/Xpo™?
Book your meeting with one of our experts and claim your discount today.
Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner, Magic Quadrant™ for Digital Employee Experience Tools, Dan Wilson, Stuart Downes, Robin Milton-Schonemann, 08, June, 2026
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from TeamViewer.