Knowledge Base
TeamViewer Remote
Get started
- Get started with TeamViewer Remote
- TeamViewer Remote FAQ
- Management Console integrated into TeamViewer's admin settings
- Switch to the new interface
- Customize your navigation in TeamViewer
- Use TeamViewer Remote's latest version
- Enhanced accessibility during TeamViewer remote sessions on Windows
- The TeamViewer deployment and configuration guide
TeamViewer AI
Account
Download and Installation
- Download and install TeamViewer
- Uninstall TeamViewer
- Supported operating systems for TeamViewer
- Download older TeamViewer versions
- TeamViewer insider builds
- Use TeamViewer on Windows servers
- Use TeamViewer on cloned systems
Linux
- Install TeamViewer (Classic) on Linux
- Install TeamViewer (Classic) on Linux without graphical user interface
- Install TeamViewer (Classic) on Red Hat and CentOS
- Install TeamViewer (Classic) on SUSE Enterprise 15 SP2
- Install TeamViewer (Classic) on Ubuntu
- Install TeamViewer (Classic) on other Linux distributions
- Install older TeamViewer (Classic) versions on Linux
- Solve incoming connection problems on Fedora 29 and newer
- System Tray, StatusNotifier and TeamViewer (Classic) for Linux
- Use the TAR package for Linux
Remote control
- Troubleshoot IT Issues with Tia (TeamViewer Intelligent Agent)
- Use Teamviewer Printing
- Connect via device dock
- Connect via ID and password
- Provide attended remote support
- Provide unattended remote support
- Remote control a Mac
- Start a screen sharing session
- Use TeamViewer Remote in LAN
- Use TeamViewer Remote on Windows servers
- Connect to a contact
- Connect via Windows Authentication to control UAC during a TeamViewer session
- Access the command prompt via Remote terminal connection
- TeamViewer VPN
- Where to find my ID and password?
- Open a file transfer session
- Share files with the file box
- Remote session toolbar
- Paste the clipboard as keystrokes during a remote session
- Wake up a device remotely
- Add a virtual monitor to your remote device
- Generate session summaries with Session Insights
- Save the chat history of a TeamViewer session
- Forward local key input with the direct keyboard mode
- Control clipboard sync during remote support sessions
- Remote session toolbar
Company and users
Devices
- The new device management system explained
- Automatic device migration explained
- Add a new device to your account and your company
- Add a device via link
- Add a device via a remote session
- Add a device via rollout configuration
- Create, edit and delete a device group
- Share and manage access to devices in TeamViewer
- Share device groups and devices with user groups
- Edit manager permissions on devices
- Apply manager permissions at group level
- Move devices to a group and apply a policy
- Delete a device
- Bookmarked vs. managed devices
- Device groups explained
- Add and remove existing devices from groups
- Understanding how manager permissions work
- Find the best view to display your devices and device groups
- Expand device overview and filter devices
- Navigate and connect using Global Search
- Use device custom fields
- Policies
- Policy rules
- Session recording policies
Deployment
- Deploy TeamViewer on device groups via Microsoft Intune
TeamViewer deployment - User guide
- Create your company (with a primary account)
- Add your users to your company
- Create your module
- Create your policy
- Create a device group
- Create a rollout configuration
- Download the .msi installer
- Deploy TeamViewer (Host or full client)
- Create a package in Microsoft Endpoint Manager via Intune (Win32 app)
- Assign existing TeamViewer installations via command line
- Grant Easy access to your devices and device groups
Mobile
Security
- Increase your security posture with the Security Center
- Expert Identity
- Security Statement - How secure is TeamViewer?
- Trust devices via push notification
- Block and allowlist
- Connection reports
- TeamViewer and scamming
- Enforce two-factor authentication for your company members
- Enable the screen sharing indicator for your remote sessions
- TeamViewer Black Screen
Licenses
- Activate and set up your TeamViewer Remote Access license
- Get started with your TeamViewer Business license
- Get started with your TeamViewer Premium or Corporate license
- Activate your TeamViewer Tensor license
Licenses and Features
- All TeamViewer licenses - Feature overview
- Free license - Feature overview
- Remote Access license - Feature overview
- Business license - Feature overview
- Premium license - Feature overview
- Corporate license - Feature overview
- Tensor license - Feature overview
- FAQ on Remote Access license
- AI credit‑based payment model, AI credits, and AI credits add‑on
- TeamViewer Customer Portal
Service management
Remote Management
- Get started with TeamViewer Remote Management
- Supported operating systems for Remote Management
- Activate your Remote Management License
- Remote Management Policies
- Uninstall Remote Management services
TeamViewer Monitoring
TeamViewer Asset Management
TeamViewer Endpoint Protection
TeamViewer Backup
TeamViewer Mobile Device Management
- Mobile Device Management - Overview
- Set up the MDM environment
- Mobile Apps Catalog
- Mobile Device Management configurations
- Mobile Device Management policies
- Mobile Device Management users
- Mobile Device Management User groups
- Mobile Device Management devices
- Mobile Device Management Device groups
- Connect to a device via TeamViewer MDM
- Connect to a device via TeamViewer MDM - QuickStart Guide
- Mobile Device Management - Android Bulk Enrollment
TeamViewer Monitoring & Asset Management (Classic)
TeamViewer DEX Essentials
Meeting
Troubleshooting
- Ports and URLs used by TeamViewer
- Black screen after starting a connection
- Company logo not displayed within QuickSupport
- Error message: Reason Unknown
- Fix connectivity issues - Partner did not connect to router
- Log file reading - Incoming connection
- Not ready. Please check your connection
- Resolve High CPU usage
- Solve an aborted file transfer
- TeamViewer Status - Is TeamViewer Down?
- Time limitation on licensed connections
- Troubleshoot after a Backup or OS update on MAC
- Troubleshoot connection issues using killernetworking driver
- Troubleshoot remote printing
- Use TeamViewer (Classic) on headless systems