TeamViewer and PBSF: Transforming care for newborns in Brazil
The outcome
- With TeamViewer Tensor, PBSF ensures specialized neurological monitoring for newborns across Brazil, from private hospitals to remote SUS units
- With the cloud-based enterprise connectivity platform, 35 PBSF professionals deliver real-time neonatal neuroprotection nationwide
- Over 1 million monitoring hours with TeamViewer Tensor, 20,000+ patients served, and neonatal mortality rates reduced across regions
- TeamViewer Tensor enables secure, flexible, and reliable remote connectivity in demanding hospital environments
- At Unimed Goiânia, PBSF generated estimated savings of US$ 19.47 million between 2021 and 2025, reducing hospital stays by 18 days on average
- Continuous brain monitoring detects silent seizures, prevents impairments, and transforms clinical practice
- PBSF’s mission protects futures, restores serenity to families, and helps children reach their full potential – powered by TeamViewer Tensor
- Brazil has become a reference in neonatal innovation, with PBSF preparing to expand worldwide
Background
PBSF (Protecting Brains and Saving Futures) is a Brazilian HealthTech founded by neonatologists Gabriel Variane and Alexandre Netto. Headquartered in São Paulo, PBSF combines science, innovation, and technology to protect newborns from preventable neurological disabilities. With a team of professionals operating remotely via TeamViewer Tensor, PBSF continues to transform neonatal care and expand its mission globally.
Challenge
Brazil’s continental scale and economic diversity create stark inequalities in neonatal care. Many hospitals — especially in remote regions — lack access to specialized neurological monitoring. Neonatal ICUs often face structural and budgetary constraints, making it difficult to consistently apply official care protocols.
The lifetime cost of a disabling condition can reach millions of dollars, while families endure lifelong challenges. PBSF (Protecting Brains and Saving Futures) was founded to eliminate preventable neurological disabilities in children and ensure equal access to advanced care across the country.
“Continuous brain monitoring allows us to act immediately and prevent neurological impairments. Many seizures are silent, without physical movements — and we can only detect them thanks to digital solutions. This completely changes clinical practice.”
Head of Neonatology at Santa Casa de São Paulo
Solution
PBSF partnered with TeamViewer to create the world’s first Digital Neurological Neonatal Intensive Care Unit (ICU). Using the cloud-based enterprise connectivity platform TeamViewer Tensor, PBSF specialists connect securely and remotely to hospital equipment, guiding local teams in real time. This connectivity allows continuous brain monitoring, immediate intervention, and seamless collaboration between experts and frontline staff. PBSF equips hospitals with computers pre-installed with TeamViewer Tensor, ensuring fast deployment and reliable operation across both public and private institutions.
“At PBSF, our mission has always been clear: to bring brain monitoring to every newborn in Brazil, regardless of geography or socioeconomic status. TeamViewer made this vision possible by enabling us to scale expertise across the entire country.”
Cofounder of PBSF
Results
- Scale and reach: Over 1 million monitoring hours enabled by TeamViewer Tensor, reaching 20,000+ patients in 50 hospitals nationwide
- Cost savings: At Unimed Goiânia, PBSF generated estimated savings of US$ 19.47 million between 2021 and 2025, reducing hospital stays by 18 days on average
- Improved outcomes: Neonatal mortality rates decreased significantly in regions such as Baixada Santista
- Operational efficiency: TeamViewer remote connectivity reduced the need for physician travel, resolved technical issues instantly, and ensured care even in remote areas
- Global leadership: PBSF has become a reference in neonatal innovation and is preparing to expand its mission worldwide.
“PBSF is, above all, a HealthTech. Our greatest challenge has always been to recreate, remotely, the feeling of a specialist’s presence alongside the local team. TeamViewer Tensor has made this possible from day one, offering not only outstanding remote access, but also security, reliability, and flexibility even in the most demanding scenarios.”
Technology Director at PBSF
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