Overcome productivity challenges with TeamViewer DEX

Keep your employees connected and supported with a streamlined, proactive platform—wherever they work, on whatever device.

TeamViewer 被評為 2026 年 Gartner® Magic Quadrant™ DEX 工具領域的領導者! 閱讀報告 →

Take your remote support and access to the next level

Endpoint Troubleshooting

Respond quickly to security incidents and provide a better employee experience by resolving issues in minutes instead of hours.

Endpoint Automation

Deploy policies and rules, get summarized overviews and detailed reports, and verify device compliance.

Inventory Insights

Improve device stability and performance with insights on software usage, and remove whatever isn’t being used.

Patch Insights

Monitor patching progress across all devices and force deploy patches when needed to ensure complete coverage.

Experience Analytics

Get a complete view of the end user experience by tracking stability, responsiveness, performance, and sentiment.

Employee Sentiment

Understand how end users feel about their digital environments by systematically collecting and measuring their feedback.

Custom automation builder

Handle any use case with tailored automations—from routine tasks to complex edge cases—and adapt to your environment’s exact needs.

Application Experience Management (AXM)

Enhance performance and DEX with a full, insights-packed overview of on-device and web-based apps.

DEX Hub

Prebuilt automation library

Access a library of 3,000+ ready-to-use automations to start resolving common IT issues immediately.

Spotlights

Software Reclaim

Gain clear insights into software usage and reclaim underused, redundant, or vulnerable software.

Business Impact

Access key metrics that showcase the TeamViewer DEX platform's value to easily assess its impact and effectiveness.

Device Refresh

Optimize hardware expenses and provide users with the best possible digital experiences.

Spotlights

Software Reclaim

Gain clear insights into software usage and reclaim underused, redundant, or vulnerable software.

Business Impact

Access key metrics that showcase the TeamViewer DEX platform's value to easily assess its impact and effectiveness.

Device Refresh

Optimize hardware expenses and provide users with the best possible digital experiences.

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Agile and productive workplace

TeamViewer DEX Intelligence

Multiply IT’s impact by merging edge and cloud AI for fast, precise, and deeply-informed decisions and actions:

Intelligent insights
Intelligent sentiment

Tia Reporting

AI-powered reporting in TeamViewer DEX

Get customizable, real-time visual reports powered by your organization’s experience data.

Content distribution

For Microsoft Endpoint Configuration Manager

Intelligently use spare bandwidth for all IT content distribution to prevent employees from being impacted by distributions.

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Microsoft 365 monitoring

Get visibility into Microsoft 365 performance and outages with proactive alerts, deep network path analysis, usage and license insights, security event correlation, and seamless integration with tools like ServiceNow, Splunk, and BigPanda.

EXOPRISE

ISP benchmarking

Gain real-time insights from a broad base of global data to compare network and ISP performance—measuring latency, speed, and reliability while offering recommendations to improve digital experiences.

EXOPRISE

Network connectivity status

Simplify your network setup with SD-WAN, make the most of existing WAN infrastructure like multiprotocol label switching (MPLS), and modernize security with cloud-based proxy solutions.

EXOPRISE

Unified communications

Support smooth collaboration with proactive Teams monitoring, early outage detection, and full visibility across audio, video, and network activity for quick troubleshooting and better employee experience.