As a manufacturer of state-of-the-art technologies, customers expect premium support from LEITNER – anywhere and anytime.
When providing support for ropeways, a view of the system from outside is often required. Here, TeamViewer Assist AR supports troubleshooting with augmented reality remote assistance functions. TeamViewer Assist AR provides a real-time video stream of the service location.
Using graphical elements displayed on the live image, the experts at LEITNER can assist the technician on site. By recording the video connection, technicians can document the procedure.
Are you interested in remote access solutions? We are happy to explain our approach.