Live captions offer real-time transcription during Assist AR remote support sessions, which is especially helpful for users working in noisy environments and for users with hearing impairments.
This article applies to all Assist AR Pro license holders.
To enable live captions on the participant's side, please follow the instructions below:
Live captions are enabled, and the end-user's voice is transcribed in the Assist AR app on the participant's mobile phone.
To enable live captions on the expert's side, please follow the instructions below:
Live captions are enabled, and the end-user's voice is transcribed within the TeamViewer remote support session on the expert's desktop.
You can change the spoken language so the live captions are correctly transcribed in the appropriate language.
To change the spoken language, please follow the instructions below: