Looking for 1E DEX? You’re in the right place

Discover digital employee experience (DEX) solutions, now available from TeamViewer.

 

We’re merging 1E’s Digital Employee Experience solutions into TeamViewer to make things simpler for IT teams.

 

If you’re researching 1E DEX products, you can now find them here on TeamViewer.com — with the same proven capabilities, now part of a broader enterprise IT platform.

Experience analytics

The 1E DEX you know, now part of TeamViewer

TeamViewer DEX builds on 1E’s trusted DEX technology and expertise.

TeamViewer DEX builds on 1E’s trusted DEX technology and expertise. You still get deep visibility into device health, application performance, and user sentiment — now combined with TeamViewer’s enterprise-grade remote connectivity, automation, and global scale.

Create a frictionless digital employee experience

The TeamViewer DEX platform finds and resolves IT issues before they affect users.

This eliminates digital friction, avoids costly downtime, and keeps IT operations running smoothly across your digital workplace.

Endless IT issues holding your business back?

When technology problems go unresolved, the impact spreads quickly across the organization:

  • Lost productivity as employees spend time troubleshooting or waiting for support
  • Employee frustration caused by recurring IT issues and slow resolution
  • Increased costs driven by downtime and inefficiencies
  • Support bottlenecks as IT teams struggle to keep up with demand

Take control with DEX

The TeamViewer DEX platform is designed for speed, efficiency, and impact.

Always-on monitoring identifies issues using real-time insights into performance and user sentiment across applications and devices. Automations resolve quick fixes and give IT teams the context they need to act immediately on more complex problems.

This helps your business:

  • Drive employee productivity

    Deliver a seamless IT experience that improves efficiency and job satisfaction.

  • Lighten IT workload

    Give IT teams time to focus on strategic work by automating issue detection and resolution.

  • Cut costs

    Reduce downtime and IT expenses by addressing challenges before they escalate.

  • Strengthen security and compliance

    Achieve higher patch success rates, fewer incidents, and lower security risks with better device management.

  • Scale IT operations

    Easily manage more endpoints as your business grows, without straining IT resources.

ROI with the TeamViewer DEX platform

Less than 6 months payback period

The DEX platform pays for itself in under six months.

287% return on investment (ROI)

Delivered through productivity gains, cost savings, and IT efficiencies.

$232 million +

The amount of ROI generated for DEX customers last year.

Organizations with mature DEX programs see real results

  • 7x fewer disruptions in the digital employee experience
  • 56% more likely to agree that DEX practices provide better remote work experiences
  • 33% higher employee satisfaction, improving overall engagement
  • 62% improved employee retention, reducing costly turnover

Frequently asked questions

Yes. 1E’s Digital Employee Experience technology is now part of TeamViewer. The DEX capabilities you know are available through TeamViewer, alongside a broader enterprise IT platform.

Yes. TeamViewer Digital Employee Experience includes the core 1E DEX capabilities, now integrated into TeamViewer’s ecosystem.

We’re consolidating our websites to make it easier to find, evaluate, and purchase DEX solutions in one place.

The core DEX functionality remains the same. Over time, you’ll benefit from tighter integration with TeamViewer’s remote access, automation, and endpoint management capabilities.

A TeamViewer DEX specialist can walk you through options, licensing, and next steps.

Ready to bring proactive DEX to your organization?

Talk to a TeamViewer expert about DEX and see how 1E DEX capabilities fit into your environment today.

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