Endpoint management

Endpoint management: Enhancing security and efficiency

Endpoints are the backbone of your network—learn how to manage them effectively and protect your business.

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Secure, scalable endpoint management

Endpoints allow users and applications to access your organization’s network. However, if they go unmonitored and unprotected, these connected devices are also prime targets for exploitation by threat actors. Effective endpoint management ensures your operations and data are protected while giving your people access to network resources.

Keeping track of a growing number of individual endpoints is no easy task—especially when those devices are scattered across multiple locations. However, with TeamViewer’s combination of endpoint management software features, including remote access, asset discovery and inventory management, and remote monitoring and management, you can enhance security and operational efficiency, no matter how complex your network.

Discover how to achieve secure, scalable endpoint management in today’s IT environment and the difference the right endpoint management solutions can make to your IT team, as well as the wider business.

What is endpoint management?

An endpoint is any device that connects to your network. A few common examples include PCs, laptops, smartphones, servers and switches, printers and similar peripherals, embedded IoT sensors in industrial settings, and POS (point-of-sale) equipment in retail.

Endpoint management is the process of monitoring and controlling all of the endpoints within your network. With the right device management tools at your fingertips, your endpoint management strategy should enable you to do the following:

  • Restrict. Make sure that only authorized devices and users gain access to your network and its resources.
  • Monitor. Endpoint management enables you to monitor devices across the network to check that your security policies are being applied and adhered to.
  • Manage. Remotely access network devices to perform routine tasks such as software deployment and security patching and to investigate suspicious events or activity.

Key benefits of endpoint management solutions

Strengthen your security stance

2024 saw an estimated 30% year-on-year rise in the volume of global cyberattacks. On average, 108 new common vulnerabilities and exposures (CVEs) were published daily throughout 2024, a 38% increase from the previous year. With hackers ready and willing to exploit an expanding attack surface, it’s no surprise that business leaders consistently rank cybersecurity as one of their top concerns.

The right endpoint management solutions are part of your toolkit for addressing these concerns, putting you in a much stronger position to protect your network. For example, with automated remote updates, you can deploy CVE patches as soon as software vendors publish them. Through proactive device and network monitoring and authentication checks, you are much better able to identify and investigate suspicious connection attempts and other events that may indicate threat actor activity.

Boost your IT team’s productivity

Today’s best endpoint management software equips you to deploy an approach known as unified endpoint management (UEM). This is the ability to authenticate and manage all endpoints—regardless of where those devices are based, from a single control hub.

For instance, with TeamViewer, you can carry out all endpoint management tasks, including scanning to discover all devices on your network, checking that those devices adhere to your security policies, remotely accessing devices, applying controls and troubleshooting issues, and deploying new software and updates. Best of all, your IT professionals can handle this for all devices across all parts of the business, all from one platform—without having to leave their desks.

Alongside remote access comes the ability to automate many routine tasks associated with endpoint management, such as updates, access control changes, and compliance checks. For your IT team, all of this means the ability to do more with less. With less time wasted on manual update installs, discovering assets, and traveling to different sites for troubleshooting, you can put your team’s resources to much more valuable use.

Supporting an ‘always-on’ business

The average cost of downtime for large organizations now stands at around $9,000 per minute, up from $5,600 a decade ago. To avoid leaking revenue, your IT team’s mission is clear: try to avoid disruption as far as you can (prevention), and if it does occur, make sure you can get your systems up and running as quickly as possible (cure).

An endpoint management solution can boost your ability to maximize business continuity and ensure service availability, both on the prevention and cure sides. Timely, automated deployment of security updates across all endpoints significantly reduces the chances of hackers exploiting an unpatched machine. Remote monitoring enables you to detect and respond to suspicious events at the earliest possible stage (ideally, before operations are impacted). Remote access and control capabilities make enacting diagnostic, isolation, backup, and recovery measures much easier and quicker.

Essential endpoint management software features

These capabilities enable you to discover all network endpoints and maintain an up-to-date list of all connected devices, including hardware and software details. This knowledge makes enforcing your security policies much easier and reduces the likelihood of unauthorized access. 

Remote monitoring and management (RMM) allows you to monitor the health and performance of endpoints in real-time, track critical metrics such as CPU usage, memory, and network bandwidth, and provide alerts for anomalies, potential failures, or unusual activity that may indicate security threats.

Through remote access and control, you can connect to any endpoint, troubleshoot issues, investigate anomalies, and perform installs and reconfiguration remotely as if the device were in your hands.

Mobile device management (MDM) enables you to manage large volumes of mobile devices from a single dashboard. This includes app deployments, updates, access controls, and security configurations.

This capability allows you to prioritize, schedule, and automate the deployment of software updates to all endpoints, reducing vulnerability to threats by reducing the time devices go unpatched.

Best practices for streamlined endpoint management

With TeamViewer, you can configure your endpoint management solution to track endpoints for compliance with the security policies you have set. IT admins also get notifications in the event of potential policy violations, such as unauthorized software installations or attempts to access restricted areas of the network.

  • Automate your most resource-intensive tasks

    Which network and device management tasks currently take up most of your time? To find ways to handle endpoint management more efficiently, a helpful starting point is to focus on your most resource-hungry processes. This includes device discovery, inventory tracking, and patch management for many IT professionals. TeamViewer endpoint management software lets you set up automated workflows for each process.

  • Aim for 100% endpoint visibility

    If you cannot see an endpoint, you cannot manage and secure it. Start by creating a single inventory of all endpoints across your network. Choose an endpoint management solution that incorporates a centralized hub where IT team members can view and manage all endpoints across all locations in one place.

  • Establish clear policies

    Define and set clear policies on acceptable use of devices across your network. Typically, this will include role-based access controls, mandated installation and maintenance of endpoint protection software, rules on standardized firewall configurations, set procedures for reporting and responding to endpoint security incidents, and assignment roles for incident management and escalation.

How endpoint management supports users at scale

Gone are the days when endpoint management meant overseeing a relatively small number of machines in fixed locations. Digital transformation has the practical effect of introducing potentially thousands of new devices into your organization. Meanwhile, it is now the norm for employees to require and expect to access your network resources from anywhere—using any device. 

How do you ensure effective endpoint management in light of these trends? Here’s how TeamViewer can help you scale up with ease.

Managing higher numbers of endpoints

Whether it’s greater use of portable devices for customer-facing staff, handhelds, and headsets in logistics, or connected sensors embedded into production equipment (to name just a few), most IT professionals find that the sheer volume of endpoints they need to manage has increased significantly over recent years.

No matter what digital transformation projects you are undertaking and however many new endpoints this will involve, TeamViewer can help you deliver effective endpoint management. A single solution enables you to manage ALL endpoints, from fixed computing equipment to all IoT devices, including industrial sensors and robotics—regardless of platform or manufacturer.

Enabling authorized network access from anywhere

Especially over the last few years, businesses have been keen to grant employees much more flexibility in how and when they access network resources, including personal devices. But with this comes a significant endpoint management challenge: how do you deliver that flexibility while ensuring that networks are protected?

TeamViewer allows you to define and implement policies designed for user convenience and network security. For example, you may have a policy stipulating that employees can use personal laptops and mobiles to access company resources. However, such devices must be checked and enrolled in your inventory management system before usage. TeamViewer lets you manage this from a single dashboard and facilitates monitoring of personal devices to ensure compliance, such as whether they are up-to-date with system and application updates.

Better together

Enhance your TeamViewer Remote subscription with our powerful add-ons for monitoring, managing, and protecting your entire IT ecosystem.

Achieve effective endpoint management with TeamViewer

With TeamViewer, you have all the capabilities you need to implement effective endpoint management at your fingertips. Get a bird' s-eye view of every device across your network. Deploy patches and system updates via scheduling and automated actions. Connect remotely to any device to investigate anomalies and carry out reconfiguration. All of this and more is accessible through a single platform.

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