Krones intended to further simplify access to technical support worldwide for customers, suppliers and the company‘s own employees, aiming to further optimize the support process and efficiency.
Ease of use and convenience together with an excellent ROI were the deciding factors for Krones to modernize Argos with TeamViewer Assist AR. The solution is now deployed across the company and is a daily tool for the approximately 200 support staff.
Are you interested in remote access solutions? We are happy to explain our approach.