Background

Headquartered in Ann Arbor, Michigan, NSF has been protecting and improving human health since 1944. Today, as a global, trusted and market leading pioneer in food safety and quality, global and national brands look to NSF for standards, training, testing, inspection and certification services.

Challenges

  • Recruiting and retaining staff and cost implications due to a significant labour shortage and high turnover rates in the food industry.
  • Maintaining food safety and quality in fast-paced environments, especially with newly recruited staff.
  • Balancing a quality customer experience with cost savings. Managers are continuously battling to provide quality customer experience whilst also saving on costs.
  • Being able to plan and look beyond navigating day-to-day staff shortages.

Solution

By combining NSF’s deep industry experience of the strategic, financial and operational challenges the food industry faces with cutting-edge technology by TeamViewer, food industry players can deliver greater quality, drive consistency, efficiency and profitable growth.