Understand how end-users feel about their digital employee experience by systematically collecting, measuring, and surfacing feedback you can actually act on.
How it helps
As an IT ops professional, you need to optimize the digital employee experience and improve workers' perceptions of IT. But do you really know how end-users feel and what they need? Soon you will. Build team-wide digital empathy so you can evaluate every IT choice from the end-user point of view on key drivers of digital workplace satisfaction.
Employee Sentiment synthesizes feedback from customizable, context-aware surveys into DEX sentiment scores.
Trigger multi-lingual surveys in response to defined user contexts and events, such as while an employee uses a specific app or after a service pack rollout. Quickly detect and react to digital friction early with support for TeamViewer DEX platform surveys, including sentiment surveys, info surveys, and notifications.
Choose from many survey options to suit your specific needs, including ratings out of ten, smiley/sad faces, and free-form text responses.
Combine qualitative sentiment scores with quantitative metrics from Experience Analytics to create a comprehensive digital employee experience score.
Discover how TeamViewer DEX improves productivity and lowers costs.
