Vision picking is a hands-free picking method that guides frontline workers through every step of order fulfillment. No paper lists. No handheld scanners. Built for the warehouse logistics sector, it replaces traditional order preparation methods with smart augmented reality (AR) overlays that project picking instructions directly into the worker's field of view.
✓ Higher picking accuracy
✓ Faster order fulfillment
✓ Less cognitive load
✓ Better ergonomics for frontline workers
Pick-by-vision
Vision picking connects your WMS or ERP to the frontline worker's field of view in real time. Every pick is guided, verified, and synced automatically.
Open orders are pushed from your WMS or ERP directly to the AR glasses. Order processing begins immediately, without manual input or paper-based pick lists.
Heads-up displays show the SKU, bin location, quantity, and product information directly in the frontline worker's field of vision. No screen-switching. No guesswork.
Picks are confirmed via voice, scan, or RFID. This integrated verification step reduces misspicks and improves picking accuracy across all warehouse tasks.
Finished picks sync back to your warehouse management system. Pick rates improve, order processing accelerates, and your warehouse data stays current.
Hardware
Vision picking runs on head-mounted displays (HMDs) and wearable hardware designed specifically for warehouse tasks. Smart glasses and heads-up displays (HUDs) work together to keep frontline workers guided, informed, and hands-free throughout the entire picking process.
Data glasses project step-by-step picking instructions directly into the frontline worker's field of view, paired with a glove or ring scanner for fast confirmation. This replaces paper lists and supports a faster, safer picking process.
Heads-up displays show the SKU, bin location, and quantity directly onto a transparent lens in real time without requiring screen-switching or handheld devices. HUDs keep critical order information visible at all times, right where the frontline worker needs it.
Wearable hardware keeps frontline workers hands-free throughout the entire picking process, supporting safety, speed, and accuracy across all warehouse tasks. Compatible accessories like scanners connect seamlessly to the setup.
SAP Extended Warehouse Management
TeamViewer Frontline integrates directly with SAP Extended Warehouse Management (SAP EWM) to connect your vision-based picking system with your broader supply chain.
You can streamline your value chain with real-time data flows across your entire operation. This drives holistic process optimization throughout the supply chain. The integration helps you digitalize warehouse operations and build a more connected, productive frontline workforce.
Vision picking vs. voice picking
Vision picking outperforms voice picking in high-SKU, high-accuracy warehouse environments. Here is why operations managers in complex logistics settings choose pick-by-vision over audio-only methods.
| Voice picking (pick-by-voice) | Vision picking (pick-by-vision) |
|---|---|
Audio-only | Visual AR overlays with audio confirmation |
Limited in noisy warehouses | Works in any warehouse environment |
Limited to simple, linear tasks; inadequate for multi-step processes, quality control, or pre-assembly | Handles complex workflows with step-by-step visual cues, schematics, and images |
No visual SKU or location display | HUD shows SKU, bin location, and quantity in field of view |
Higher misspick risk on complex, multi-SKU picks | Near-zero misspicks via integrated verification |
Workers must learn voice commands and error correction procedures from scratch | Visual overlays guide frontline workers through unfamiliar tasks immediately, with no commands to memorize |
Voice picking works for basic, low-SKU workflows. But in complex warehouses with high order volumes, visual AR overlays give frontline workers more information, faster, with fewer errors. TeamViewer Frontline Pick delivers the best of both worlds: visual AR overlays as the primary interface, with audio cues available where they add value.
KPI dashboard
The TeamViewer Frontline KPI dashboard gives warehouse operations managers direct visibility into pick performance, order accuracy, and process efficiency.
The integrated business intelligence solution transforms raw warehouse data into actionable insights. You can analyze executed orders, picked items, and exceptions over time. You can also review the average process composition across all pick-by-vision steps. These insights reveal exactly where to optimize.
The solid data foundation also supports decisions about your technical infrastructure and item arrangement in the warehouse.
Easy-to-use data glasses speed up warehouse processes by up to 40%.
Easy training and fast onboarding get new frontline workers productive in hours.
A central graphical overview of all key performance indicators, available in real time.
Near-zero errors through integrated quality control at every pick.
Industry-proven and in active global use for years.
ROI within months, driven by low initial costs and immediate performance gains.
Operations managers worldwide use TeamViewer Frontline's order fulfillment technology to cut errors, speed up order fulfillment, and scale their vision-based picking systems across multiple sites.
Frontline Command Center
The Frontline Command Center gives you full control of your smart glasses inventory, device configuration, and frontline worker onboarding from a single interface. Everything you need to keep your fleet running safely and efficiently.
The device management view in the Frontline Command Center lets you control and manage your wearables from one place. Keep your full fleet of data glasses up to date, troubleshoot via remote assistance when you need to, and stay confident that every unit in the field is properly configured and safe to use.
The screencast feature in the Frontline Command Center lets supervisors view exactly what frontline workers see through their AR glasses in real time. This makes it easy to train new frontline workers without tying up experienced staff. New hires are guided through warehouse tasks directly via the heads-up display and are ready to work within hours.
With one-scan setup, adding new smart glasses to your inventory takes minutes. Scan a barcode to start configuration. The glasses are ready for use in just a few steps. The same applies to all accessories, including scanners and other wearables.
Features
Manage all wearables deployed to frontline workers from a single interface.
Control users and frontline workers easily from one central console.
Choose the verification method that fits your workflow: voice, scan, or RFID.
Enable frontline workers to communicate with supervisors or remote experts at any time.
Access a clear view of all performed warehouse tasks and picking outcomes.
Integrate into existing ERP and WMS systems fast, with minimal effort.
Identify and resolve irregularities quickly during order fulfillment with built-in exception handling capabilities.
Keep your data glasses current with over-the-air updates that reduce support costs without compromising safety.
Gamification
Pick-by-vision already simplifies warehouse tasks. The gamification features in TeamViewer Frontline take it further by making those tasks genuinely engaging for frontline workers.
Push notifications deliver critical information to individual frontline workers or entire teams instantly, straight to the heads-up display. You reach the right people at the right moment without pulling them off task.
Implementation
TeamViewer's implementation process is built to get you live fast and scale without disruption. From kickoff workshop to full deployment, you have expert support at every stage.
Project scope
TeamViewer's AR specialists guide you through your entire vision picking journey, from the first workshop to full-scale deployment across your warehouse network.
In an in-depth workshop combined with a tour of your facility, the team identifies your pain points and maps out the optimization potential specific to your operation. The process covers:
TeamViewer's implementation team is one of the most experienced enterprise AR teams in the world.
