Pinpoint root causes, identify affected devices, troubleshoot endpoints without screen-sharing, and automate fixes across your environment—in minutes, not hours.
TeamViewer is a Leader in the 2026 Gartner Magic Quadrant™ for DEX Management Tools.
How it helps
Know what’s happening on your endpoints—right now. Endpoint Troubleshooting gives IT teams a high-resolution view of device configuration and a faster way to remediate your estate's endpoints. Fix without friction, stop security incidents before they spread, and maintain DEX excellence.
Endpoint Troubleshooting offers natural language queries, remote endpoint actions, and approval workflows for high-impact changes.
Query faster with a user-friendly front end that understands natural language and makes every investigation more efficient. Respond to audits and security vulnerabilities with instant visibility into affected systems.
Act on one or many endpoints in real-time. Find the automation you need in TeamViewer DEX's growing library of 900+ pre-built instructions. Create new instructions easily and safely with the sandbox agent so you can reduce cost per ticket by scaling remediation.
Maximize safety with review and approval workflows to thoroughly check high-impact changes before they execute. Add new approvers to your workflow to reduce the risk of human error and malicious actions.
Discover how TeamViewer DEX improves productivity and lowers costs.
