A secure endpoint landscape is essential for any modern enterprise. Read this article to learn everything you need to know to get started with endpoint management.
Modern enterprises are riddled with endpoints — from laptops and smartphones to wearables and IoT devices. To ensure the security and efficiency of your organization’s complex endpoint landscape, you need to have an endpoint management strategy in place.
In this guide, we'll dive into the fundamentals of endpoint management and provide you with some helpful tips to get started.
Let’s start with the basics. What do we mean when we talk about endpoints?
An endpoint is a device that acts as a point of communication between your network and the outside world. Think of it as a gateway for data and communication to and from your network.
Endpoints can be computers, laptops, smartphones, tablets, servers, or any other devices that connect to your network.
With the growing popularity of remote work and the proliferation of internet of things (IoT) devices, endpoints are becoming increasingly diverse. In fact, the number of IoT devices worldwide is expected to reach almost 30 billion by 2030.
This creates a complex ecosystem that requires efficient management.
Endpoint management is the process of overseeing and controlling all the endpoints within your organization's network. This includes coordinating usage, installations, updates, and security measures.
An endpoint management strategy spans all kinds of devices, regardless of their location, function, and operating system.
Before we dive deeper into endpoint management, let’s define the different related concepts.
EM (endpoint management) is the overarching term used to describe the process of managing all endpoints within an organization’s network. This includes desktop PCs, laptops, servers, smartphones, and IoT devices.
UEM (unified endpoint management) takes EM a step further. It aims to provide a single platform for managing all types of endpoints. This streamlines the endpoint management process.
MDM (mobile device management) is a subset of EM that focuses on managing mobile devices like smartphones and tablets to ensure they meet security and compliance requirements.
EMM (enterprise mobility management) goes beyond MDM. It involves managing mobile devices, applications, and data to facilitate the secure and efficient use of corporate mobile devices.
Endpoint management ranges from simple processes to some pretty complex operations. Here are some of its key elements:
Keeping an accurate inventory of all endpoints is crucial for efficient endpoint management. This can include hardware and software details, as well as information on device usage. Regular IT inventory audits are also essential for uncovering shadow IT.
Regularly deploying software updates and patches is needed to secure endpoints from potential threats. You can automate this as part of your endpoint management and reduce the risk of human error.
Endpoint management can help ensure that all devices adhere to company policies and industry regulations such as GDPR and SOC. This lowers the risk of data breaches or compliance violations.
From managing access permissions to implementing security policies, endpoint management is essential for maintaining a secure network. It allows organizations to monitor and control access to endpoints, preventing potential security breaches.
The answer is simple: endpoints are the most vulnerable aspect of your network's defense.
Especially endpoints that aren’t regulated, e.g., as part of a bring your own device (BYOD) policy. In fact, research shows that 80-90 percent of all ransomware compromises originate from unmanaged or BYOD devices.
By supervising and controlling the devices connecting to your network, you can prevent these types of attacks. That’s why endpoint management plays a vital part in keeping your organization secure.
Now that you have a basic understanding of endpoints and endpoint management, let's explore some of the key benefits.
Centralized endpoint management allows for better control over device access and permissions. This ensures that only authorized devices and applications can access your network. Patching software vulnerabilities as part of your endpoint management also protects your system from cybersecurity threats.
Automating repetitive work like device tracking, software patching, and permission management saves time for both IT teams and end users. It also reduces the risk of human error, leading to more efficient operations.
By monitoring your endpoints in real time, you can quickly identify and resolve any issues that may arise. This reduces the risk of downtime, ensuring smooth operations and maximizing productivity.
Efficient endpoint management can help reduce IT costs by optimizing processes and minimizing downtime. It also helps avoid costly security breaches, fines, or data loss, making it a worthwhile investment for businesses of all sizes.
To successfully implement endpoint management in your business, follow these key steps:
By adhering to these steps, you’ll establish a robust endpoint management system. This proactive approach not only mitigates risks but also supports the continuity and long-term success of your business.
Endpoint management isn't something you set up once and ignore. It's a continuous process that involves adapting to the changes in the digital landscape and aligning with various stakeholders.
Here are some best practices to follow as part of your endpoint management process:
Safeguard your business against cyber threats by implementing robust security measures. That involves using encryption and running regular backups to protect your data. It also means enforcing policies like MFA and conditional access to prevent unauthorized people from accessing your endpoints.
Managing a complex endpoint ecosystem can be tedious. Save time and avoid human errors by automating processes like endpoint discovery, endpoint monitoring, and patch management. Choose a remote monitoring and management solution that lets you set up automated workflows easily.
Nowadays, most workforces are distributed across different locations, with people working in the office, at home, or on the go. Use remote solutions to keep track of your endpoints no matter where they are. Avoid travel and downtime by troubleshooting endpoints remotely.
Your digital landscape is constantly evolving, so your endpoint management strategy has to change with it. Conducting regular checks and thorough reviews isn't just best practice — it's a necessity. This ensures that your endpoint management strategy remains not only up to date but also resilient in the face of digital changes.
Endpoint management is a crucial aspect of IT that organizations can't afford to overlook.
By implementing an effective endpoint management strategy, businesses can enhance security, productivity, and cost efficiency. At the same time, it helps ensure compliance with industry regulations.
Given the complexity of today’s endpoint landscape, digital tools for managing endpoints are a must for businesses of any size. TeamViewer can provide you with the tools you need to streamline the process.
Senior Brand Content Marketing Manager at TeamViewer
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Lisa is the Senior Brand Content Marketing Manager at TeamViewer. With a background in content creation and strategy, she enjoys collaborating with industry experts and writing about workplace technology, employee experience, and the future of work.
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