TeamViewer vs. Atera
A secure, scalable platform that helps IT move from reactive support to proactive IT operations. Get started with TeamViewer ONE today!
As IT environments grow in complexity, traditional remote monitoring and management (RMM) platforms alone are no longer enough. While they help teams monitor devices and automate responses, they often lack the visibility needed to understand how issues impact employees.
TeamViewer ONE provides a unified, cloud-native platform that combines remote connectivity, digital employee experience (DEX), automation, and AI. It helps IT teams not only resolve issues, but detect patterns, identify root causes, and prevent disruptions before they affect productivity.
With prebuilt remediations, automated workflows, and real-time insights, IT teams can reduce ticket volumes, eliminate repetitive work, and shift from reactive support to proactive digital workplace operations.
Whether managing hundreds or hundreds of thousands of endpoints, TeamViewer ONE scales securely while simplifying operations and improving employee experience.
Get started with TeamViewer ONE today!
TeamViewer ONE is designed for organizations focused on scalable endpoint management, automation, and digital employee experience, not just managing helpdesk workflows.
TeamViewer ONE provides native, market-leading remote connectivity across all major OS and device types. In contrast, Atera typically relies on third-party integrations, such as Splashtop, AnyDesk, ScreenConnect, and even TeamViewer to deliver remote access. This can add complexity and require additional configuration.
TeamViewer ONE includes endpoint protection add-ons powered by Malwarebytes, enabling IT teams to deploy and manage security capabilities without relying on external marketplaces. Atera relies on app-store-based third-party add-ons, meaning security capabilities often require additional integrations and separate configuration.
TeamViewer ONE enables deeper DEX-driven automations and pre-built remediations that proactively resolve common issues before they generate support tickets. Comparatively, Atera often requires scripting and manual setup for deeper remediation, which can increase operational overhead and make proactive automation difficult to implement at scale.
Feature comparison
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TeamViewer ONE
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Atera
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Endpoint-based pricing
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Native remote support
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Digital employee experience (DEX)
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Automation and remediation
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AI capabilities
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Ticketing / helpdesk
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Analytics and reporting
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Scripting and customization
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Security and endpoint protection
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Enterprise scalability
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Get live telemetry on endpoints and apps. Flag anomalies instantly and use trends to fine-tune IT resources for stellar speed, stability, and uptime.
Replace manual checks with zero-touch compliance. Automate OS updates, security patches, and configs to keep every device in policy—no exceptions, no drift.
Automate scans for missing patches, weak settings, and old software. Stop risky behaviors, enforce encryption, and generate audit-ready reports.
Combine telemetry and surveys to reveal IT’s human impact. Fix slow logons and failing devices before they frustrate users and harm productivity.
Explore what’s possible when everything you need is in one place. Let’s talk about why TeamViewer ONE is a great choice for your business.
The future isn’t built on scattered tools and reactive support—it’s proactive and deeply integrated. With TeamViewer ONE, your IT team becomes a force multiplier that unites breakthrough DEX capabilities and TeamViewer’s legendary remote connectivity solutions to create the first unified digital workplace platform.
TeamViewer goes to great lengths ensuring best-in-class security and privacy for millions of users worldwide. TeamViewer ONE is secured by end-to-end 256-bit AES encryption, two-factor authentication (2FA), and other industry-grade security features, including conditional access and single sign-on (SSO).
Speak to one of our experts and see why TeamViewer ONE is the clear choice over Atera.