TeamViewer DEX
Business Impact
Case study
How it helps
Business Impact empowers you to measure the tangible ROI of your TeamViewer investment.
Visualize value, impact, and results. Plus, get insights into your organization's digital employee experience (DEX) maturity.
Measure TeamViewer's ROI and your DEX progress to validate your investment. Effortlessly communicate the value the TeamViewer DEX Platform brings to your organization and uncover new opportunities to maximize its potential.
Core features
Business Impact showcases metrics like financial and ticket savings through interactive dashboards that cover Incident Automation, the DEX Maturity Model, and Third-Party Integrations.
Incident automation dashboard
Ensure that each automation deployed within the 1E Platform has a measurable impact on issue resolution. Quantify cost and time savings through metrics like the number of tickets deflected, end-user hours saved because of disruptions prevented, and support hours saved by avoiding manual resolutions. This dashboard directly ties all savings to the automations running in your TeamViewer DEX Platform instance.
DEX maturity model
See where your organization is along its DEX journey, discover actionable steps to improve DEX maturity, and track progress over time. Our model evaluates your DEX maturity across six key areas. You get individual scores, an overall rating, and custom guidance to improve DEX maturity in all six areas.
Third-party integrations
Streamline workflows, automate incident management, get data for deeper analysis, and show operational efficiency and business impact.
Customer success
Results that speak for themselves
Take the next step
Discover how TeamViewer ONE improves productivity and lowers costs.
TeamViewer ONE features may vary by license and are subject to change.