How can we help you?

Tip: Try searching the Community Knowledge Base if you don’t find help here.

Support for licensed users only

Customer Portal

  • Change billing address and payment method
  • Update contact information
  • View, download, and pay invoices
  • Manage or update your subscription

Chat with us

  • Monday - Friday
  • 8 a.m. - 8 p.m. EST

Submit a support request

We will answer your support request as soon as possible.

Do you need help choosing a license, placing an order or do you want to upgrade your existing license?

Please contact sales

Support enhances the value of your software

Your TeamViewer product is designed to help you run a more efficient and profitable business. When you choose the right support options, you lock in all those benefits and keep things running smoothly.

For companies that require even faster support, a Service Level Agreement (SLA) is an excellent option. With an SLA, you get a dedicated contact at TeamViewer and guaranteed response times. Learn more about Premium Support.