Harves

Harves Entertainment is a leading solution provider for iconic global brands and proprietary technologies in China, offering innovative and interactive experiences that connect people with cultures around the world.

Challenges

As the Theatre of Dreams centre was under development, a US-based Harves Entertainment partner was unable to work on-site for deployment and commissioning due to COVID-19 travel restrictions. Therefore, a remote connectivity solution was needed to facilitate guidance and operation. To ensure project progress, it was critical that the remote access solution remianed stable and reliable without any interruptions.

Solution

With the TeamViewer remote access solution, Harves Entertainment is able to remotely control approximately 50 computers, tablets, and simulators with stable and smooth connections. The staff can also use TeamViewer to access the server to install software, read and write data, commission equipment, and other tasks, so ensuring successful project implementation.