TeamViewer ONE: DEX solutions

Bringing the hospital ward into the digital workplace

Watch this on-demand webinar to see how the NHS securely unified IT support across several organizations, hundreds of locations, and thousands of endpoints.

The webinar at a glance

Title: Bringing the hospital ward into the digital workplace
Duration: 40 minutes
Availability: On-demand

Behind every healthcare device is a patient who can’t wait. In this webinar, NHS clinicians show how they unified remote support across over 30,000 devices and 400+ sites so help comes to the ward, not the other way around. You’ll hear about a high-stakes Patient Administration System (PAS) go-live in Blackpool: what the team did in the moment, how they kept staff confident, and how patients felt the difference with fewer delays and less disruption.

You’ll also hear from security experts as they translate zero trust into day-to-day care: handling sensitive patient data with identity-first controls like SSO and conditional access, Intune in the loop, and standardized third-party access that’s fully auditable. You’ll discover which embedded security principles raise the bar without slowing clinicians and how it all maps directly to UK and EU compliance regulations. Watch the full webinar and take away a ward-ready security playbook — a calmer service desk is just the beginning. 

In this webinar you will learn:

  • How multiple NHS Trusts unified remote support across 30k devices and over 400 sites to eliminate fragmented tools and VPN friction
  • How to deliver high-stakes clinical rollouts with remote support that reduces disruptions and protects continuity of care for clinicians and patients
  • How to operationalize zero trust with SSO, conditional access, and Microsoft Intune, including auditable third-party access across organizations
  • How phishing-resistant authentication, device health checks, and session binding harden access without slowing frontline staff
  • How the approach aligns with ISO 27001, DSPT, GDS principles, and NCSC guidelines while supporting reduced travel and smarter resource use

About the speakers

Matthew Winwood

Team Manager Value Realization, TeamViewer

Jan Bee

CISO, TeamViewer

Mark Singleton

CIO, Blackpool Teaching Hospitals NHS Foundation Trust

John Martland

CTO, Lancashire & South Cumbria NHS Foundation Trust

Louise Clarkson

CNIO, Blackpool Teaching Hospitals NHS Foundation Trust

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