How to use TeamViewer Remote

1. Open TeamViewer Remote.
2. Navigate to the Remote Support tab.
3. Click on Create a session.
4. Enter a session name.
5. Share the session with the participant.
6. Click on Save.

• Alternatively, by clicking on the copy icon, you can also share the session by:
  • Sharing the session code
  • Sending an invitation text, including the session link
  • Sharing the session via WhatsApp
  • Sharing the session link

1. A pop-up will inform the expert that the participant has joined the session. To start the remote session, the expert must click on Start a session.
2. The participant will be prompted to accept or decline the remote session. To establish the remote session, the participant must click Join.

1. Connect to the remote device by starting a session using QuickSupport. Please see the full instructions here.
2. In the remote session toolbar, click Files & Extras, hover the mouse over Install TeamViewer remotely and select Install TeamViewer Host.
3. Click Install Host module.
4. Click OK or let the countdown end automatically.
5. Click Wait for partner.
6. Click Reconnect.

You have successfully installed TeamViewer Host on your remote device.

Alternatively, you can also install the TeamViewer Host manually. Please see the full instructions here.

1. Open TeamViewer Host.
2. Click on Manage this device.
3. Enter your TeamViewer account e-mail and click Continue.
4. Enter your password and click Allow.
5. Add your device to your trusted devices list. For more information, please read this article.
6. Once your device has been added to your trusted devices list, click Assign.

Remote access without confirmation has been successfully set up on your remote device.

1. Sign in to your account via web.teamviewer.com or the TeamViewer Remote client.
2. Go to your Device list, select the device you want to connect to, and click Connect.

You are now connected to your remote device.