Take control of your shop floor with secure, scalable, unified remote access

Replace unmanaged and homegrown remote access tools on your shop floor with unified and standardized remote access to all endpoints across your corporate IT and manufacturing environments. Minimize security risks and ensure regulatory compliance with Tensor for operational technology.

AR solutions for after-sales service

What is TeamViewer Tensor for operational technology?

Enable fast, secure, and centrally managed remote access to your shop floor for both external vendors and internal teams, streamlining maintenance and troubleshooting.

  • Simplify vendor access without exposing your network
  • Minimize downtime and keep the operations running smoothly
  • Easily maintain oversight of every remote connection
  • Use a zero trust security posture to align with compliance requirements

 Provide seamless and secure remote access to your shopfloor

Equip internal technicians and external vendors with remote access to endpoints on the shop floor.

Align with requirements such as NIS2 and the conditions set by cyber-security insurers.

Standardize your setup for seamless, secure remote access across your corporate IT and shop floor.

The benefits of Tensor for operational technology

  • Standardize your setup: Use a single solution for screen-control access and network appliance access
  • Deploy seamlessly: Easily and quickly install TeamViewer, even in micro-segmented and perimeter-secured networks, to effortlessly scale with your business
  • Improve efficiency: Seamlessly access machines in the manufacturing environment
  • Provide full transparency: Ensure full compliance, with detailed auditing capabilities 
  • Reduce friction: Grant seamless and secure external vendor access through the web-browser
  • Enhance security: Use zero trust to secure remote access on the shop floor against cyber-security threats

Ready to experience zero-trust remote access?

The capabilities that enable zero-trust remote access

Built for manufacturing, our zero-trust framework delivers robust, flexible security that protects your data, operations, and shop floor.

  • Single Sign-on 

    Verify your identity

    Enable seamless authentication of every user through a single secure login. Centralize identity management, simplify authentication, and streamline access to critical systems while keeping operations efficient and protected.

  • Conditional Access

    Granular access control

    Define and enforce rules to manage who connects, where, when, and how, giving you complete visibility and control across every access point.  Isolate machinery from direct cloud or internet access with Hybrid Conditional Access.

  • Audit & Event logs

    Your record of activities

    Identify risks with up-to-date information and reports in real-time. Meet compliance requirements with granular reports and logs. 

  • Agentless Access

    Invisible to threats, accessible to you

    Allow direct access to endpoints such as machinery, human-machine interfaces (HMIs) and programmable logic controllers (PLCs) without installing the TeamViewer client on every endpoint.

Find out more about Tensor for operational technology and how it can help you access your shop floor remotely.