All you need to know
Title: Next-generation after-sales for instant, reliable, and efficient customer service
Date: August 14, 2024
Time: 2:30 pm ACST | 1pm SG
Duration: 30 minutes
Manufacturers, distributors, and retailers all agree that boosting customer satisfaction is a powerful strategy for business success and sustainability. But travel-intensive customer service drains the revenue safebox. And for the anxious customer, the annoying wait time is tantamount to wasted time.
The lack of skilled experts magnify this consumer dissatisfaction. It lengthens the diagnosis and actual problem-fixing process, putting an abrasive strain on customer relationship.