Feature Spotlight End-to-End Security

The Industry’s Highest Level of Connection and Data Security

The primary concern for remote connectivity is security, and TeamViewer™ engineers have built state-of-the-art security into our products. Starting with ISO and SOC 2 certified data centers to AES 256-bit session encryption for data in transit, your computers and data are completely secure while using our applications. Intense monitoring, reporting, unusual activity detection, and two-factor authentication provide a secondary layer of protection to stop intrusions at the door.

Feature Details & Supported Products

Data and Program Encryption

TeamViewer includes encryption based on 2048 RSA private/public key exchange and AES (256-bit) session encryption. This technology is based on the same standards as https/SSL and meets today’s standards for security. The key exchange also guarantees full client-to-client data protection. This means that even our routing servers are not able to read the data stream. All program files are secured using VeriSign code signing technology. This allows you to verify the origin of the executable tactics you have received.

Two-Factor Authentication

TeamViewer assists companies with their HIPAA and PCI compliance requirements. Two-factor authentication adds an additional security layer to protect accounts from unauthorized access. With two-factor authentication, a code is generated on your mobile device, in addition to asking for a username and password, to sign in to a TeamViewer account. The code is generated via the time-based one-time password (TOTP) algorithm.

File Transfer and Invisible Access Protection for Support Sessions

In addition to the Partner ID, TeamViewer generates a session password that changes with every software start to provide additional security against unauthorized access to a remote system. Security functions like file transfer require additional, manual confirmation from the remote partner. It’s also not possible to invisibly control a computer. For data protection reasons, the user has to be able to detect when someone is accessing the machine.

Trusted Device Challenge and Confirmation Process

The TeamViewer Trusted Device measure gives our customers even more protection and helps prevent anyone else from accessing the account. This feature ensures that whenever an existing TeamViewer account attempts to sign in on any given device for the first time, we ask to confirm the new device as trusted device before signing in. An in-app notification requests approval to the device via a link sent to the account’s email address.

Enforced Password Reset on Unusual Activity

The system continuously determines if a TeamViewer account shows unusual behavior (e.g. access from a new location) that might suggest it has been compromised. When that’s the case, to safeguard data integrity, TeamViewer accounts are marked for an enforced password reset. An email with instructions to reset your password is then sent from TeamViewer.

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