Microsoft Dynamics 365 lets you break down data silos by unifying your CRM and ERP capabilities. With a TeamViewer integration, you can add the power of remote control technology directly to your Microsoft Dynamics 365 and CRM consoles.
- Share session information via email, using different templates for cases, contacts, accounts, leads, and opportunities
- Gain insights with individual case and company-wide reports, including advanced search and filtering features
- Enjoy the flexibility of supporter notifications, so agents can work on multiple remote control cases at once