Zendesk Chat creates a connection with customers looking for support. It’s a fast and effective way to offer help—without interrupting their experience. With TeamViewer directly integrated into Chat, you can now enjoy multichannel ability to switch from chat to remote session, reducing customer wait time and boosting customer satisfaction. Easily connect to customers from within a Zendesk Chat. Customers do not need to install anything and start a session with a simple click.
- Create and join a support session directly from within Zendesk.
- Insert session link into Zendesk Chat.
- Your customer connects with one simple click.
- Remotely control desktop or mobile devices.
- Transfer files to the device or receive files from the device.