Improving food industry standards with NSF and TeamViewer

Background

Headquartered in Ann Arbor, Michigan, NSF has been protecting and improving human health since 1944. Today, as a global, trusted and market leading pioneer in food safety and quality, global and national brands look to NSF for standards, training, testing, inspection and certification services.

Challenges

• Recruiting and retaining staff and cost implications due to a significant labour shortage and high turnover rates in the food industry.
• Maintaining food safety and quality in fast-paced environments, especially with newly recruited staff.
• Balancing a quality customer experience with cost savings. Managers are continuously battling to provide quality customer experience whilst also saving on costs.
• Being able to plan and look beyond navigating day-to-day staff shortages.