TeamViewer Pilot

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TeamViewer Pilot

Named user license (Expert) 

Available for renewal only

AR annotations: arrows, free-hand drawings, text to markers
File sharing
OCR (Optical Character Recognition)
Session recording
Session Invite (SMS, E-mail)

5 SMS/month

One click session request
Real time information sharing & screen sharing
Unlimited sessions
Number of devices to connect from


Connection(s) per user


256 bit AES End-to-End Encryption
Two-factor authentication
Expert: Windows, macOS, iOS, and Android
Person needing help: iOS, Android
Person needing help: Smart glasses
Service Case
Connection Reporting, Call History
Connection Protocol
Connection Billing
Device management
Single-Sign-On (SSO)

Available through TeamViewer Tensor

User Management
Enhanced Mass Deployment (on top of MSI package)

Available through TeamViewer Tensor

Group sharing
Web API (general application programming interface)
Pre-built software integrations like MS Teams, ServiceNow, Salesforce

Available as Addon

Ability to include customer terms & conditions
Conditional Access Router

Available through TeamViewer Tensor