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Integrate TeamViewer Tensor and Microsoft Teams to add secure, real-time remote support capabilities to your workflows

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Streamline and unify your IT support workflows by adding TeamViewer’s intuitive, secure remote support tools to Microsoft Teams.

With a TeamViewer integration, your IT technicians get instant access to remote control, augmented reality, AI-based troubleshooting and more, from within Microsoft Teams.

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Take a self-paced tour to explore our popular Microsoft Teams integration, built for flexibility in dynamic enterprise environments.

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Reasons to integrate TeamViewer and Microsoft Teams

By integrating TeamViewer and Microsoft Teams, your IT teams and your organization can:

  • Boost your IT team’s productivity, with streamlined, integrated workflows.
  • Improve end-user experience with advanced, in-session remote support tools.
  • Eliminate frustration with stable, responsive, and secure remote connections.
  • Cut wait times with invitations to remote support sessions.
  • Secure your integrated support sessions with market-leading encryption.
  • Guide support and collaboration in real time with augmented reality (AR).
  • Simplify and streamline compliance with automated remote support logging.
  • Offer 24/7/365 assistance with unattended support during off-hours.
  • Build your team’s business value, using a bespoke, AI-generated knowledgebase.

What you get with a TeamViewer-Microsoft Teams integration

When you integrate TeamViewer and Microsoft Teams, among other things you get:

  • Easy, fast installation and configuration with the TeamViewer integration app.
  • The ability to easily initiate remote support sessions within Microsoft Teams.
  • Advanced augmented reality (AR) for real-time, guided support.
  • A single, unified dashboard for all your support cases, open or historic.
  • An AI-generated case summaries  you can query using Microsoft Copilot.
  • Auto-generated sessions summaries and logs, for reference and compliance.
  • Certified compliance with GDPR, HIPAA, ISO/IEC 27001 — and more.
Integration: TeamViewer & Microsoft Teams

Get started with TeamViewer for Microsoft Teams

TeamViewer and Microsoft Teams help IT professionals streamline and optimize the way they provide support, for faster resolutions and a better end-user experience.  

Get started with TeamViewer and Microsoft Teams today:

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Step 1

Contact us to customize your TeamViewer license based on your needs.

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Step 2

Download the TeamViewer integration app from the Microsoft AppSource.

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Step 3

Log in with your licensed TeamViewer account and you’re good to go!

Claim your FREE TeamViewer demo

Other resources

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