Revolutionize IT with TeamViewer DEX
Gain full observability into your IT environment with real-time alerts and automated fix recommendations to resolve issues before they impact users.
Identify security vulnerabilities early and ensure compliance across all devices with continuous monitoring and automated patching.
Scale your IT operations with real-time workspace metrics and seamless migrations, while enabling self-service for your end users.
Improve employee productivity and engagement by optimizing app performance and reducing digital friction with real-time AI-powered insights.
With a digital employee experience platform you can:
The effects of digital disruption can be seen across an entire organization:
When IT lacks full visibility, digital friction builds up silently.
With digital employee experience software, issues are fixed before they ever impact productivity.
The TeamViewer DEX platform proactively identifies and resolves IT issues before they impact users:
This eliminates digital friction, avoids costly downtime, and keeps IT operations running smoothly.
TeamViewer DEX continuously checks and reviews application performance across all devices, identifying and resolving issues before employees ever need to submit a ticket.
Proactive monitoring and automated remediation reduce ticket volume significantly so your IT team spends less time on reactive support and more time on work that drives the business forward.
Gain full visibility across your digital workplace through the DEX Score, a single metric combining hardware and software stability, performance, responsiveness, and employee sentiment.
One solution, every platform: our digital employee experience platform software supports hybrid and diverse IT environments with ease. From office desktops to remote mobile devices—full visibility and control, everywhere.
customer success
DEX + TeamViewer
TeamViewer DEX enables proactive AI-powered IT problem-solving across all endpoints and environments, using real-time insights and intelligent automation.
Organizations with mature DEX programs report 33% higher employee satisfaction and up to 287% return on investment.
A digital employee experience platform helps IT teams monitor, manage, and improve the digital tools employees use every day. An effective digital employee experience management covers everything from physical endpoints and cloud environments to virtual desktop infrastructure, proactively resolving issues before they impact productivity and reducing operational costs.
Digital employee experience is measured through a combination of device health, application performance, and employee sentiment. TeamViewer DEX brings these together in the DEX Score, a single composite metric that gives IT teams full visibility into their digital workplace.
A DEX platform addresses high ticket volumes, recurring IT disruptions, mismanaged software licenses, and poor visibility across endpoints. It reduces digital friction, improves service desk efficiency, and helps IT teams shift from reactive support to proactive issue resolution across the entire organization.
IT managers, CFOs, and operations leaders benefit directly. IT departments gain full observability and automation, finance teams see measurable cost reductions, and employees experience fewer disruptions, leading to higher productivity and stronger employee engagement across the organization.
TeamViewer DEX continuously monitors app performance and device health across all endpoints. By resolving issues before employees notice them, it eliminates downtime, reduces frustration, and helps organizations enhance employee engagement.
