Use case: Performance Optimization

Finding dynamic information in real time

Find dynamically named files, parse them to locate novel issues, and maintain DEX quality after introducing new products. This video uses Microsoft’s New Teams as an example.

Challenges

Delayed remediation of issues after introducing new products
Difficulty finding important files after changes to file name conventions and locations

Resolving with TeamViewer DEX

Real-time query to get the right files at the right time
Parse files for issues affecting users

Benefits

Faster application performance optimization
Improved data transparency
Better Digital Employee Experience

Discover more DEX use cases

Understanding device health and experience

Get a complete view of your users' digital employee experience by tracking stability, responsiveness, performance, and sentiment on endpoints and software.

Secure remote control: 1E and TeamViewer

Context-rich, policy-first remote troubleshooting—straight from ServiceNow.

Proactively troubleshoot Microsoft Teams issues

Resolve Teams issues like crashes and audio problems by clearing caches, restarting audio services, and collecting real-time call data.

Understanding device health and experience

Get a complete view of your users' digital employee experience by tracking stability, responsiveness, performance, and sentiment on endpoints and software.

Secure remote control: 1E and TeamViewer

Context-rich, policy-first remote troubleshooting—straight from ServiceNow.

Proactively troubleshoot Microsoft Teams issues

Resolve Teams issues like crashes and audio problems by clearing caches, restarting audio services, and collecting real-time call data.

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