Use case: Digital personas

Persona-based, data-driven device refresh

Customize resource demands by persona, ensure devices are properly sized, and use real-time data to make informed device decisions.

Challenges

Difficulty allocating right-sized devices to end users while pursuing cost efficiencies

Resolving with TeamViewer DEX

Customize resource demands for persona
Know whether devices are sized properly for end users
Monitor real-time data to make informed divisions about device refresh and technology investments

Benefits

Less unnecessary spending on ill-fitted devices
Higher employee satisfaction because employees have the right devices for their roles
Better device refresh process efficiency because it’s based on real-time data

Discover more DEX use cases

Understanding device health and experience

Get a complete view of your users' digital employee experience by tracking stability, responsiveness, performance, and sentiment on endpoints and software.

Secure remote control: 1E and TeamViewer

Context-rich, policy-first remote troubleshooting—straight from ServiceNow.

Proactively troubleshoot Microsoft Teams issues

Resolve Teams issues like crashes and audio problems by clearing caches, restarting audio services, and collecting real-time call data.

Understanding device health and experience

Get a complete view of your users' digital employee experience by tracking stability, responsiveness, performance, and sentiment on endpoints and software.

Secure remote control: 1E and TeamViewer

Context-rich, policy-first remote troubleshooting—straight from ServiceNow.

Proactively troubleshoot Microsoft Teams issues

Resolve Teams issues like crashes and audio problems by clearing caches, restarting audio services, and collecting real-time call data.

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Take the next step

Discover how TeamViewer DEX improves productivity and lowers costs.

Schedule a demo