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TeamViewer Remote Access
For individual remote access
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TeamViewer Premium
For small / medium IT teams
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Not quite sure? Check out our full range of licenses.
TeamViewer Remote
Proactive remote IT support
Downtime for customers and employees is costly and frustrating. But it’s also preventable. Unnecessary travel, reduced productivity, and lost data can all be avoided by using TeamViewer to fix small issues before they become big problems.
Enhance your remote IT support with integrated device monitoring, asset and patch management to stay on top of issues, keep your mean time to repair (MTTR) short, and your downtime low.
Help and service desk
Your colleagues and partners rely on you for fast and effective IT support. With TeamViewer Remote you can support users immediately and fully remotely — even without the need for software installation. You can also:
- Monitor your devices and get alerts when your attention is required
- Gather real-time device information including IP addresses, operating systems, and more
- Detect and patch vulnerabilities resulting from outdated 3rd party software and operating systems
Support suite for IT service providers
Your customers expect expert support — fast. TeamViewer Remote gives you a central dashboard to monitor, manage, and access all your devices, systems, and services. You can also:
- Add your custom branding to the TeamViewer Remote client
- Automate, distribute, and manage support tickets
- Get clear connection logs you can use for invoicing
AI-powered session summaries and analytics
IT support teams are facing a growing number of IT support cases. TeamViewer Remote takes care of repetitive and time-consuming case documentation and provides deep insights into support patterns.
- Get high-quality support session documentation by AI-generated summaries with full transparency of case-solving steps taken.
- Spot recurring issues and troublesome applications with powerful analytics.
- Ensure your IT activities align with service level agreements with customer-facing documentation.
Better together
Enhance your TeamViewer Remote subscription with our powerful add-ons for monitoring, managing, and protecting your entire IT ecosystem.
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Asset Management
Gain instant visibility into your IT systems with asset tracking and management.
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Mobile Device Management
Onboard, manage, and monitor mobile devices in your company.
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Device Monitoring
Prevent unnecessary downtime and ensure your IT systems are stable, secure, and always running smoothly.
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Endpoint Protection
Protect your devices wherever they are with next-gen cyber defense against viruses, zero-day exploits, ransomware, and more.
Maintenance of unattended devices
TeamViewer Remote makes it easy to access and maintain remote point-of-sale (POS) devices, kiosks, digital signage, servers, and all kinds of other unattended devices securely and discretely.
Establish mobile-to-mobile connections and provide support on the move, transfer files quickly to the remote device, and receive alerts from unattended devices to immediately learn about issues.
Forget costly on-site visits and solve IT problems remotely.
Remote sessions — a new and better way to connect
Connect more easily and more securely with remote sessions, without the need of sharing ID and password.
What sets TeamViewer Remote apart?
Security
- Industry-leading security: Security pioneer BitSight Security Ratings ranks TeamViewer as Top 1% in the tech industry.
- Secure remote sessions: The new way to connect. Create individual remote support sessions without the need to exchange passwords via phone, chat, or any other channel.
- Connection origin detection: See where incoming connections are coming from before you start a remote session, and safeguard against malicious attacks.
- Encryption: All TeamViewer connections are end-to-end encrypted. No one who shouldn’t can see the content of the connections, not even us.
Compatibility
- Best OEM support: Benefit from remote access to all operating systems including any Android devices, regardless of the manufacturer, as well as screen sharing for iPhones and iPads.
- Headless devices: No screen? No problem! Enjoy secure remote access to headless devices, including servers.
Performance
- Fast file transfer: Our compression capabilities ensure secure and fast file transfer, even for large files.
- Stable connections: Our global access network will ensure stable connections and the best possible transmission quality, even in environments with low internet bandwidth.
- First-class user experience: Fast connection set-up, high transmission speeds, and superior picture quality ensure a seamless, immersive, and frustration-free support experience.
Güvenli uzaktan erişim ve destek için ödüllü yazılımı deneyimleyin
100% device-agnostic
Support any operating system and device. And with the full-featured TeamViewer Remote web client, you can access all your devices from any browser.
Remote support feature highlights
TeamViewer Tensor
Enterprise-level functionality for your organization
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Single sign-on (SSO)
Use your existing SAML 2.0 identity provider for secure user authentication that complies with corporate policies.
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Conditional access
Prevent unauthorized connections with an advanced rule- and expiration-based engine to manage user, group, and device access permissions at the highest level of granularity.
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Auditability
Ensure auditability, risk detection, security compliance, and quality assurance with logging and reporting of all user actions.
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Multitenancy
Standardize usage of TeamViewer Tensor across your main and satellite organizations with simplified license sharing and management.
Spotlight
