30 thg 1, 2026

2025 review platform recap: TeamViewer recognitions from Capterra, GetApp and Software Advice

Quick read, Award

TeamViewer has been recognized in the newly released 2026 Managed Service Provider (MSP) reports from Gartner Digital Markets, earning two distinctions across its customer review platforms:

These recognitions are based on verified customer reviews and independent analysis, highlighting software solutions that MSPs rely on to deliver reliable, high-quality IT services to their customers.

The Capterra Shortlist highlights the most popular and highest-rated solutions in a category, based on a combination of verified user reviews and market presence. Software Advice FrontRunners are evaluated based on usability, customer satisfaction, and digital presence using a blend of recent user ratings and independent data.

Managed service providers play a critical role in keeping modern IT environments running smoothly, often across distributed customers, devices, and locations. TeamViewer works closely with MSPs to support this responsibility — providing secure remote access, remote support, and monitoring capabilities that help partners resolve issues faster, reduce on-site visits, and deliver a consistent service experience.

Recognitions like these, which come directly from our MSP customers, reinforce our commitment to building technology that helps managed service providers thrive. 

Learn more about why TeamViewer is the leading platform for MSPs delivering scalable, outcome-focused digital workplace services here.