Let your IT problems solve themselves

DEX Essentials finds and fixes issues proactively—so you can focus on what matters.

Overview of DEX insights and analytics as seen in the TeamViewer client
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Detect, fix, and validate IT issues before users notice

TeamViewer DEX combines real-time endpoint visibility, insights, and automated remediation to prevent IT issues before they disrupt work.

A secure and scalable remote connectivity platform for your business

Monitor, access, and support your IT fleet regardless of the destination.

Find Your Better
  • Frictionless experience

    Ensures a smooth and uninterrupted digital experience for employees, minimizing frustrations and unnecessary disruptions.

  • Seamless IT operations

    Optimize processes with enhanced visibility and automation, driving proactive remediations, exceptional service, and reduced costs.

  • Real-time service desk troubleshooting & resolution

    Resolve IT issues proactively and in real-time to reduce service desk incidents, minimize downtime, and maintain smooth, efficient operations.

  • Autonomous digital experience management

    Identify, notify, and fix compliance drift, digital friction, and end-user frustration issues.

Trusted by IT teams around the world

Companies that trust TeamViewer

TeamViewer DEX means proactive IT

Real-time visibility, actionable insights, and automation built for tomorrow.

Real-time visibility

Monitor real-time and historical data across your endpoint environment.

Actionable insights

Get insights across performance, applications, operating systems, security, and networking categories.

Automated remediation

Reduce manual workload by automating recurring fixes.

Explore our enterprise platform:

Ensure your workforce stays productive, agile, and supported.

  • Conditional access: Prevent unauthorized access to people and devices.
  • User groups and roles: Automate user life cycle management and provision of accounts.
  • Single sign-on (SSO): Simplify management and provision of accounts.

Protect your ecosystem with a secure support experience.

  • Two-factor authentication (2FA): Add an extra layer of verification for access to accounts, devices, and systems.
  • Secured IT fleet: Manage permissions and assign policies at the user, team, and device levels.
  • Remote monitoring: Monitor your growing fleet in near real time.

Enable growth with remote technology for any device, anywhere.

  • Global growth: Scale at speed with a cloud-based platform that is implemented in just 1-2 days.
  • Device diversity: From the classic desktop computer to the latest headless device, Tensor is ready to provide support.
  • Bring your own certificate (BYOC): BYOC ensures all connected devices are certified, allowing you to scale safely.

Find the solution for you:

Keep employees productive, connected, and supported with DEX Essentials.

  • Resolve issues before they impact productivity with real-time visibility.
  • Minimize downtime and keep devices compliant with automated fixes and remediation.
  • Eliminate points of digital friction and keep users happy with actionable insights.

Start with remote security essentials to safeguard your business.

  • Improve your security posture now with our essential checklist.
  • Keep your IT fleet safe with our list of must-have security features.
  • See how easy it is to create a secure support experience for your company.

Keep your customers’ operations running with TeamViewer Smart Service.

  • Solve problems fast and reliably using secure remote connectivity from TeamViewer.
  • Keep customers happy and unproductive downtime to a minimum.
  • Empower your team to work smarter by capturing knowledge as you go. 

Discover what sets TeamViewer apart

Security is at our core

Compliance with ISO/IEC 27001, HIPAA/HITECH, and SOC 2 & 3 reflects our commitment to data protection, operational integrity, and regulatory alignment. So you can work with confidence.

Let’s find the right solution for your business

Connect with one of our customer success specialists and start defining your TeamViewer setup.