TeamViewer Is Growing Faster Than Ever

A TeamViewer ID is generated whenever TeamViewer is activated on a new device. In 2015, TeamViewer reached the milestone of one billion IDs—just ten years after the product was launched. Since 2015, we have doubled-down on our principles, and developed our approach to delivering value to our users. The result? Another 500 million IDs added in a mere 20 months. Why does this matter? Users are getting even more value from TeamViewer, and we are determined to continue improving.

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The Importance of Communication

People discussing and communicating to drive growth.

TeamViewer has always placed enormous emphasis on open systems of communication with users. Whether via email or speaking over the phone, we have always sought to facilitate easy, direct communication. Over the past two years, TeamViewer has revamped its communication strategy with users to better serve them with the information they need. Satisfaction with our sales, customer care, and customer support teams has increased, and played a big part in our accelerated growth.

Nurturing the TeamViewer Community

A screenshot of our TeamViewer community that support collaboration on ideas and drives growth.

The community that has formed around TeamViewer is truly unique. Social networks are a hive of activity every day. Users seek to engage with us and each other to discuss how they’ve received crucial help from someone who used TeamViewer. We understand how precious our community is, and we’ve placed greater emphasis on improving the way we look after and listen to our fans on Facebook, Twitter, and LinkedIn. Additionally, in 2016 the TeamViewer Community platform launched to give users a place to interact with TeamViewer itself, and also with each other.

Growth in Numbers

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1.5 Billion IDs

Users have created a total of 1.5 billion TeamViewer IDs since the product’s launch in 2005. 500 million were added in just the last 20 months.

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750k IDs Daily

Incredibly, 750,000 TeamViewer IDs are added each day by users all over the world. That’s 31,250 per hour, or 521 per minute!

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20m Devices Online

At any given time, there are around 20 million devices online and running TeamViewer. That’s more devices than the populations of Ireland, Costa Rica, and Switzerland combined!

Developing Educational Material

Woman educating guy about the powerful features of TeamViewer.

The feats our users perform using TeamViewer are truly astounding. Whether it’s managing tens of thousands of devices, helping one person in need, or even providing support to astronauts – the challenges users solve with TeamViewer are as varied as they are impressive. Our growth has been supported by our efforts to better equip users with the knowledge they need to make the most of this powerful tool.

Greater Localization

A globe showing a net of worldwide connections.

TeamViewer is used in 200 countries around the world. Different countries and cultures face different challenges. Our accelerated growth is also due to our determination to meet these localized challenges. To do so, we have opened and expanded offices in multiple locations around the world. This means that TeamViewer can listen to the needs of people on a localized level, and develop our offerings to match.

Growth in Numbers

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Used in 200 Countries

TeamViewer is installed and used in every country and territory in the world. Our customers use TeamViewer to overcome all boundaries of distance and location.

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Available in 30 Languages

If distance is no barrier, language shouldn't be either. This is why TeamViewer can be used in 30 native languages.

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200m Users Worldwide

The TeamViewer community has grown to more than 200 million users worldwide. That’s more people than the total population of France, the UK, and Italy combined!

Wider and Deeper Integrations

A drawn flow chart sketching out how TeamViewer integrates into your application landscape.

Our users expect TeamViewer to fit as seamlessly as possible into their workflows. For many users, this means that TeamViewer has to operate within their pre-existing technological landscape – whether that’s a service desk, CRM, application management software, or file storage services. TeamViewer has continued to develop wider and deeper integrations, enabling users to dramatically improve their workflows.

Customer-Centric Development

A Phone ready to give feedback for development to be even more customer centric.

TeamViewer has always developed its products with a customer-centric attitude. It’s one of the core reasons why we encourage organic growth. However, with new systems and processes in place, the quality and volume of feedback from users has increased. This means that our developers are better positioned to identify what new features and functionality are needed in order to best serve our users’ interests. Recent releases of TeamViewer demonstrate that we’re not only able to deliver more improvements than ever before, but that the quality of the tool as a whole has greatly improved.

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Success Stories

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Use Cases

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Security

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