TeamViewer PilotNamed user license (Expert) Available for renewal only |
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| AR annotations: arrows, free-hand drawings, text to markers |
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| File sharing |
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| OCR (Optical Character Recognition) |
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| Screenshot |
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| Session recording |
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| Session Invite (SMS, E-mail) |
5 SMS/month |
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One click session request
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Real time information sharing & screen sharing
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| Unlimited sessions |
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Number of devices to connect from
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3 |
| Connection(s) per user |
1 |
| 256 bit AES End-to-End Encryption |
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| Two-factor authentication |
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| Expert: Windows, macOS, iOS, and Android |
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| Person needing help: iOS, Android |
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| Person needing help: Smart glasses |
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Service Case
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| Connection Reporting, Call History |
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| Connection Protocol |
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| Connection Billing |
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| Device management |
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| Single-Sign-On (SSO) |
Available through TeamViewer Tensor |
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User Management
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| Enhanced Mass Deployment (on top of MSI package) |
Available through TeamViewer Tensor |
| Group sharing |
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| Web API (general application programming interface) |
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| Pre-built software integrations like MS Teams, ServiceNow, Salesforce |
Available as Addon |
| Ability to include customer terms & conditions |
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Conditional Access Router
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Available as Addon |