TeamViewer Pilot
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Here you will find a complete overview of all TeamViewer products and subscription plans, including the differences between the individual plans.
Download the overview as PDF
Features Offered
TeamViewer Pilot
Named user license (Expert) 
Available for renewal only
AR annotations: arrows, free-hand drawings, text to markers
File sharing
OCR (Optical Character Recognition)
Screenshot
Session recording
Session Invite (SMS, E-mail)
5 SMS/month
One click session request
Real time information sharing & screen sharing
Unlimited sessions
Number of devices to connect from
3
Connection(s) per user
1
256 bit AES End-to-End Encryption
Two-factor authentication
Expert: Windows, macOS, iOS, and Android
Person needing help: iOS, Android
Person needing help: Smart glasses
Service Case
Connection Reporting, Call History
Connection Protocol
Connection Billing
Device management
Single-Sign-On (SSO)
Available through TeamViewer Tensor
User Management
Enhanced Mass Deployment (on top of MSI package)
Available through TeamViewer Tensor
Group sharing
Web API (general application programming interface)
Pre-built software integrations like MS Teams, ServiceNow, Salesforce
Available as Addon
Ability to include customer terms & conditions
Conditional Access Router
Available as Addon
