Use case: Ticket Avoidance

Measuring business impact and DEX maturity

Quantify ROI in time and cost savings from reduced ticket volume.

Challenges

  • Need a deep understanding of DEX maturity and financial impact

Resolving with TeamViewer DEX

  • Calculate cost savings associated with automation
  • Find new opportunities to optimize DEX
  • Analyze overall DEX maturity score and drill-down into scores by area

Benefits

  • Prove value of TeamViewer One Platform and DEX strategy to stakeholders
  • Improve efficiency and reduce menial tasks
  • Continuously improve DEX maturity

Take the next step

Discover how TeamViewer DEX improves productivity and lowers costs.