TeamViewer Success Story
With lightning-fast support, Mercedes-AMG PETRONAS Esports Team is maximizing its performance
Just like real racers, the Esports drivers are provided with the best available hardware, for one thing, so that they can reach their full potential. And just like in real Formula One™ races, it’s crucial that a team of Esports engineers is available at all times, for example when technical problems arise in the virtual world – this could be pop-ups during a race, or even connection problems. In the past, support usually was provided in the form of a video call looking for a solution to the problem.
With the move to the new Esports training center, the Mercedes-AMG PETRONAS Esports Team set out to find a system that would allow them to connect to the gaming PCs seamlessly, quickly and as invisibly as possible to the Esports driver – when every millisecond counts in the race.
