TeamViewer Integration for MobileIron

The TeamViewer integration with MobileIron’s new feature Help@Work enables screen sharing and remote control support for many Android devices from within the MobileIron Core platform.

Reasons to integrate TeamViewer into MobileIron

Activate TeamViewer in the AWS WorkSpaces Marketplace.
Benefits

The remote troubleshooting experience is improved by optimizing communication between users and help desk staff, who are then better able to provide efficient assistance in a timely manner. Users do not have to verbalize issues, and help desk staff do not have to blindly identify problems.

Features
  • Create and join a support session directly from the MobileIron Core dashboard
  • Remotely control a managed Android device
  • Send chat messages to and from the device
  • Transfer files to the device or receive files from the device
  • Push settings like Microsoft Exchange accounts to the device, or maintain WiFi settings
  • View installed apps and running processes
  • Get information about CPU and RAM usage, battery health, storage, and more
Get started:

The integration is available via the Help@Work feature within the MobileIron Core dashboard.

Help@Work