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Key Use Cases
Enterprise IT Support

Enterprise IT Support

Keep employees productive and frustration-free, help solve their IT problems faster with real-time remote support for your enterprise.

Remote Access to Servers

Remote Access to Servers

Manage, maintain, and remotely control enterprise servers from anywhere, anytime for fast troubleshooting to minimize downtime.

Remote Work

Remote Work

Empower your employees to work securely from anywhere, anytime. Business travel, offsite meetings, or just working from home: give your teams access to desktops, corporate servers, network files, and enterprise systems — without requiring a VPN.

Customer Support

Customer Support

Provide instant remote support for customers anywhere, anytime, across devices and platforms — the moment they need it most. Securely connect to remote devices, access files, and applications, take control of remote systems, and troubleshoot problems as though you were there in person.

Mobile Device Support

Mobile Device Support

Resolve mobile device issues quickly and conveniently from your computer, tablet, or smartphone to keep your customers and employees productive on-the-go.

Mobile App Customer Support

Mobile App Customer Support

Optimize your mobile app support services by integrating TeamViewer remote access and remote control functionalities seamlessly into your mobile apps. Secure and GDPR compliant, mobile app customer support enables support agents to access and see information in the app only, not the entire mobile device.

Co-Browsing Online Customer Support

Co-Browsing Online Customer Support

Support your website users with secure screen sharing co-browsing technology. Optimized for web and mobile devices, co-browsing enables your support agents to see customer screens in real-time and chat with them to resolve issues or answer questions, without exposing sensitive or private data.

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