Resolve issues faster
The TeamViewer Smart Service integration for Salesforce enables your experts to access the customer’s machines and equipment for seamless remote troubleshooting. By providing detailed connection reports, you can ensure full auditability, process tracking, and smooth case handovers.
Enhance the troubleshooting experience
If visual context is needed to resolve the issue at hand, the session can be seamlessly enhanced with augmented reality. The AR-powered remote assistance session allows your experts to guide the person on-site using visual guidance features.
