Path to the Autonomous Workplace

75% of respondents use AI at least once a day, only 3% report no noticeable workplace benefits from using AI, and 64% describe their experience with AI as positive.

26% of IT leaders describe their departments as at least partially autonomous. 99% of IT leaders say they would be comfortable delegating at least one task to AI.

61% of total respondents prefer AI to take no independent action. While 35% are ready to allow AI to act more autonomously on their behalf, a majority of that group (71%) are only comfortable with AI handling defined tasks. Only 1 in 20 (5%) have no concerns about AI operating without a human in the loop.

40% want AI to detect and fix issues early while keeping them informed, and 70% are comfortable with AI acting autonomously as long as they can step in when needed.

Respondents say autonomous action would be more acceptable with strong security and privacy protections (39%), notifications before major changes (36%) limits on what AI can access (36%), visible activity logs (33%) and rollback options (31%).

By 2030, 33% expect AI to assist while they continue doing most tasks, 28% expect to delegate more tasks and focus on higher-value work, and only 2% expect their role to be eliminated.